Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8
(24,115 Reviews)
Rating breakdown 24,115 reviews
5 Stars
20,679
4 Stars
2,653
3 Stars
465
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5
Best phone
on May 20, 2026
Posted by: Jesseca
[This review was collected as part of a promotion.] I love the device and the AI features offered. I have had Samsung devices for the last 10 years and am never disappointed. Galaxy AI is the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market
on May 20, 2026
Posted by: Romeoprice
[This review was collected as part of a promotion.] The AI features are super good and they are constantly improving them with their updates. This phone is ahead of its time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the look amd feel
on May 20, 2026
Posted by: Blakpluto
[This review was collected as part of a promotion.] Love the look amd feel. Galaxy AI is great
. I will alsays love samsung
. I will alsays love samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stellar Photography Capabilities
on May 20, 2026
Posted by: ZenFriend
[This review was collected as part of a promotion.] The camera setup on this device is exceptional, particularly when capturing high-detail images in changing environments. Beyond the stellar photography capabilities, the processing speed handles heavy daily multitasking seamlessly. Utilizing Galaxy AI features has significantly improved my productivity, making it incredibly easy to manage demanding schedules, organize study materials for school, and coordinate professional tasks on the go. The battery life consistently holds up through long days of heavy use, and the display remains crisp and visible in direct sunlight. It has proven to be a highly reliable asset for both academic and professional workloads.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera features
on May 20, 2026
Posted by: Stan1Life
[This review was collected as part of a promotion.] My galaxy is is great and I'm discovering new features almost weekly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product, solid features.
on May 20, 2026
Posted by: GalaxyFan
[This review was collected as part of a promotion.] This phone is great with note taking storing data and has amazing camera quality. The Galaxy Ai is very useful in day to day tasks and also helpful with scheduling. I consume most of my entertainment through YouTube, this device has an amazing screen with vibrant colors!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Slick device
on May 20, 2026
Posted by: Mister
[This review was collected as part of a promotion.] I like the phone. Its a slick device, with great battery life.
Value
3
Response from Samsung USBy R&R Team, May 21, 2026
Hey Mister, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you like your new device, and find the battery life to keep up with your during the day. We have provided a link to the complete manual to help you fully discover the capabilities of your device, and align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love My S25 Ultra
on May 20, 2026
Posted by: SuperJaee
[This review was collected as part of a promotion.] The galaxy AI feature is great. I use it whilst driving to help navigate and to play certain songs. I also ask about car facts or anything I end up being curious about whilst driving.
I love how customizable Samsung phones are. I can change my themes depending on my mood and we can have live lock screens which are called AOD(Always On Display).
Value
5
Written by a customer while visiting Samsung US