Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8
(24,115 Reviews)
Rating breakdown 24,115 reviews
5 Stars
20,679
4 Stars
2,653
3 Stars
465
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5
Studio-worthy experience
on May 19, 2026
Posted by: AetherScorpion
[This review was collected as part of a promotion.] Using the S25 Ultra has been a privelage and huge help for my media studies class! Using Galaxy AI features such as Audio Eraser has allowed me to do what would take the use of an entire dedicated software in one tap! The video capabilities have also been beneficial, allowing me to capture stable videos in RAW video to be professionally edited while maintaining the amazing quality from the S25's sensors. It's genuinely and conveniently like a portable studio!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great product
on May 19, 2026
Posted by: MISSme123
[This review was collected as part of a promotion.] Getting an upgrade would be a blessing and I would encourage more people to join and to use this phone Samsung is the best choice and has always been my choice for a phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 samsung ultra the best phone for me.
on May 19, 2026
Posted by: Shahidullah
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a massive, uncompromising powerhouse of a device. It is engineered specifically for power users, demanding mobile gamers, and mobile photographers who want the absolute maximum hardware specification possible in a modern smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Needs consumer control
on May 19, 2026
Posted by: Alwaysasamsunguser
[This review was collected as part of a promotion.] I don't like the fact that I can't group my apps i ons into folders nor the fact the main screen can't be changed and are locked in. However, some of the affects of software is nice. It just needs to be met in the middle where I can decide what my set of apps look like to the running software.
Value
3
Response from Samsung USBy R&R Team, May 20, 2026
Hey there Alwaysasamsunguser, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that there are aspects of your device that you enjoy using every day. We have provided a link to the complete manual for your device to help you best customize your device to your preferences. We have also shared a link to the Samsung Support Team if you have questions, or believe your device is not operating as intended. We appreciat you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
the features of this phone are great and give good
on May 19, 2026
Posted by: Daniel
[This review was collected as part of a promotion.] is the best not only the phone but its fast motion great experience usining as a i had see and the ai great at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Camera Ever!!!
on May 20, 2026
Posted by: 1ofakind
[This review was collected as part of a promotion.] The phone itself is already cool, but the camera on this phone is top tier. I love taking pics of the moon, and this phone allows me to get as close to the moon without being in space myself and it actually looks like the moon and not all fuzzy and pixelated. You also can be in a crowded festival and feel like you're on the stage with the artist by using this camera. This camera is everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Laptop in my pocket
on May 20, 2026
Posted by: LINAAA
[This review was collected as part of a promotion.] It's like having a personal assistant with a laptop in my pocket!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very durable and very user friendl
on May 20, 2026
Posted by: Jayboy
[This review was collected as part of a promotion.] Galaxy AI , I use my device for personal and buissness use and it had done great for me I truly love the phone.
Value
5
Written by a customer while visiting Samsung US