Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8
(24,115 Reviews)
Rating breakdown 24,115 reviews
5 Stars
20,679
4 Stars
2,653
3 Stars
465
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5
This phone's battery and display are amazing
on May 18, 2026
Posted by: SavageAdrian
[This review was collected as part of a promotion.] The Galaxy I feature is a pretty cool the only ones that I like are the photo editing ones really all the other ones kind of suck to be honest I use Gemini for the most part but for photos amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Performance and Camera Quality
on May 18, 2026
Posted by: Lovegalaxy
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has been an impressive upgrade. The display is bright and smooth, making videos, gaming, and everyday use look amazing. The camera quality stands out the most, especially in low light and zoom shots, with sharp details and vibrant colors.
Battery life easily lasts through a full day of heavy use, and the fast performance makes multitasking effortless. The design feels premium and comfortable to hold despite the large screen size. The S Pen is also very useful for notes and quick edits.
Overall, this phone delivers excellent performance, great battery life, and one of the best camera systems available on a smartphone.
Battery life easily lasts through a full day of heavy use, and the fast performance makes multitasking effortless. The design feels premium and comfortable to hold despite the large screen size. The S Pen is also very useful for notes and quick edits.
Overall, this phone delivers excellent performance, great battery life, and one of the best camera systems available on a smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great, but could be a bit better...
on May 18, 2026
Posted by: LthrAndy
[This review was collected as part of a promotion.] My first Samsung device was the Note 4 and I've never looked back. Whenever the next Note phone was available, I would upgrade to it. I had a Note 10+ and never upgraded it because the new phone didn't have an microSD slot. I finally upgraded to a Samsung S25 Ultra and I'm very glad I did. I won't talk about all the AI or the wonderful new features in the OS. Instead, I want to mention the features of my older devices that, if my S25 Ultra had, would make it a much more superior device! They are: an IR port, the ability to take your pulse and blood oxygen levels, and the ability to add a microSD card. If Samsung were to bring back these features to their phones, they would (in my opinion) have a far superior product!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
From S10+ to S25 Ultra
on May 19, 2026
Posted by: Luvs2spoog
[This review was collected as part of a promotion.] I haven't really learned how to utilize galaxy AI yet but this phone has everything that I have ever wanted out of a phone and more like the stylus and amazing camera.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anita D
Verified Purchase:Yes
My S25 Ultra is amazing. It's fast, the colors are brilliant and sharp. Having a Titanium chassis makes me feel protected from accidental drops. So many features to play with. Battery life is great and thid phone charges fast and lasts all day.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
An Amazing Features, Camera, microphones
on May 19, 2026
Posted by: SamsungOnly
[This review was collected as part of a promotion.] I have only Samsung products throughout my home. The S25 was a huge leap foward to my last phone. The camera alone is fabulous. So many features and manual abilities all packed into such a small sturdy device that provides the most stunning pictures and videos is simply astonishing. Being a "senior" citizen now and evolving much slower than technology, the depth of all the features is intimidating at first, but with the help of Galaxy AI and the preloaded apps, the resources are simply a click or two away for instructions and guidance.
The health and lifestyle built in functions to monitor and record everything that you set it to monitor is going to help me live as long as possible for the sheer purpose but to see Haleys comet twice in one life time and the huge leaps in progress that Samsung has been doing unfailingly for the past 30 years of enjoying their products. Samsung only for this guy.
The health and lifestyle built in functions to monitor and record everything that you set it to monitor is going to help me live as long as possible for the sheer purpose but to see Haleys comet twice in one life time and the huge leaps in progress that Samsung has been doing unfailingly for the past 30 years of enjoying their products. Samsung only for this guy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simply ULTRA!!!
on May 19, 2026
Posted by: Dtrik2687
[This review was collected as part of a promotion.] I love my Samsung Galaxy S25 Ultra for so many reasons, but the main reason is because it doesn't take over my life, it helps simplify it. I can say Gemini add the dogs vet appointment to the calendar for 2pm next Thursday and remind me. Not only will AI add it, but when next Thursday rolls around I get a reminder of the vet appointment. In the car the Samsung Galaxy S25 Ultra is a game changer. 5G capable speeds with Hotspot capabilities so everyone is happy. I just get in and it connects to my android auto flawlessly. I can ask Gemini to add a destination on Google maps or play my favorite playlist on Spotify or whatever music app you use. Hands free, still on the wheel, eyes still on the road. Having kids or even big friend groups you know photos are going to be involved. This phone can handle it. The camera is amazing. Awesome zoom. With amazing clarity. AI assisted editing, how cool is that. Circle what you want removed, gone. Someone isn't looking in this picture but they are in this picture, use AI to swap their faces. Done. now everyone is smiling in the picture and it is really them not a AI mock up. Have some downtime need something to do. This phone has handled any game from the Google playstore I've thrown at it no problem. I know Its hard to completely convince someone to buy a phone from a review. I'm not here to do that I am here for those on the fence that need a little nudge, a little push, to go ULTRA!!! You will love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone!
on May 19, 2026
Posted by: DonCee
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a while now, and honestly it’s the best phone experience I’ve ever had. The display is incredible, the battery easily lasts me through long workdays, and the camera quality is on another level, especially night shots and zoom. The S Pen has also become something I use daily for quick notes, editing photos, and staying organized.
What really surprised me though is how useful Galaxy AI has been in everyday life. Features like live call translation, note summarization, photo editing, and Circle to Search actually save time and make the phone feel futuristic instead of gimmicky. Galaxy AI makes multitasking smoother and helps me get things done faster whether I’m working, traveling, or just creating content.
Performance-wise, everything feels fast and premium. Gaming, streaming, editing videos, and running multiple apps at once is effortless. Samsung also nailed the design, the titanium finish and screen quality make the phone feel ultra premium in hand.
Overall, the Galaxy S25 Ultra exceeded my expectations. If you want a phone that combines power, creativity, productivity, and cutting-edge AI features, this is it.
What really surprised me though is how useful Galaxy AI has been in everyday life. Features like live call translation, note summarization, photo editing, and Circle to Search actually save time and make the phone feel futuristic instead of gimmicky. Galaxy AI makes multitasking smoother and helps me get things done faster whether I’m working, traveling, or just creating content.
Performance-wise, everything feels fast and premium. Gaming, streaming, editing videos, and running multiple apps at once is effortless. Samsung also nailed the design, the titanium finish and screen quality make the phone feel ultra premium in hand.
Overall, the Galaxy S25 Ultra exceeded my expectations. If you want a phone that combines power, creativity, productivity, and cutting-edge AI features, this is it.
Value
5
Written by a customer while visiting Samsung US