Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8
(24,116 Reviews)
Rating breakdown 24,116 reviews
5 Stars
20,680
4 Stars
2,653
3 Stars
465
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
4
Screen does'nt work that well when touched with st
on May 18, 2026
Posted by: DaddyOutlaw
[This review was collected as part of a promotion.] I have had running discussions with the AI Gemini. While they have been technical, I like having Gemini around because it's like having a college professor right at my fingertips! I've discussed certain Earth, Marine, and Space science topics and the results have been stellar! The camera works fine. I'm not much of a picture taker unless I use my SLR camera. I've had my screen repaired once but there is still an area that quite often is null with my stylus. Big fingers need a stylus and all is well. No phone overheating so that's a good thing especially since I'm in the hot part of the USA. My battery works just great for a full day of heavy to moderate use. Also, my Samsung Earbuds v3 work good with this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beast in business
on May 18, 2026
Posted by: HUNTER
[This review was collected as part of a promotion.] I've been using my s25 ultra for a while now, and it has completely transformed my daily routine! Here is why I love it:For Streaming & Entertainment: The display is absolutely incredible. Watching movies and catching up on live sports on the go is a whole new experience. The colors are vibrant, and the screen size is perfect.For Work & School: I rely heavily on my device for managing my schedule, reading documents, and joining online classes or meetings. It handles multitasking effortlessly.For Gaming: The processor is incredibly fast, and playing high-end games is buttery smooth without any lag.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone with great speed
on May 18, 2026
Posted by: KMAS985
[This review was collected as part of a promotion.] I was using Samsung galaxy S22 ultra from 2022 and it was working fine until some new updated came in last year and the phone was getting slower. Now I hot new device S25 ultra and it gave a refreshing life in my mobile phone using.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone runs much better than my pixel 8 pro
on May 18, 2026
Posted by: Themessenger
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an absolute powerhouse. Shifting to a lighter, more ergonomic titanium frame with a massive 6.9-inch anti-reflective display makes it a dream to use daily. However, the hardware is only half the story; Galaxy AI is what elevates this device into a true productivity engine.
The AI integration into the ecosystem is incredibly seamless. Features like *Circle to Search* have completely transformed how I track down resources, assets, and design inspiration on the fly—letting me isolate on-screen elements with a quick gesture. When managing large files, cluttered project boards, or rapid-fire text streams, the *Writing Assist* and note-summarization features act like a second brain, instantly distilling walls of text into clean, actionable formats.
On the multimedia front, the upgraded *Photo Assist* and the One UI *Audio Eraser* are game-changers, allowing me to easily clean up background noise in video clips and isolate clean audio directly on-device. Combined with the raw performance of the Snapdragon 8 Elite chip, the AI doesn't feel like a collection of gimmicks—it feels like a tailored workstation built right into my pocket.
If you are looking for a device that masterfully handles high-end mobile productivity while keeping your daily workflow incredibly organized, the S25 Ultra is worth every penny.
The AI integration into the ecosystem is incredibly seamless. Features like *Circle to Search* have completely transformed how I track down resources, assets, and design inspiration on the fly—letting me isolate on-screen elements with a quick gesture. When managing large files, cluttered project boards, or rapid-fire text streams, the *Writing Assist* and note-summarization features act like a second brain, instantly distilling walls of text into clean, actionable formats.
On the multimedia front, the upgraded *Photo Assist* and the One UI *Audio Eraser* are game-changers, allowing me to easily clean up background noise in video clips and isolate clean audio directly on-device. Combined with the raw performance of the Snapdragon 8 Elite chip, the AI doesn't feel like a collection of gimmicks—it feels like a tailored workstation built right into my pocket.
If you are looking for a device that masterfully handles high-end mobile productivity while keeping your daily workflow incredibly organized, the S25 Ultra is worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Back of phone
on May 18, 2026
Posted by: Stantheman
[This review was collected as part of a promotion.] Instead of the phone being glass make it metal or something because it needs more air for it to cool down. My phone gets so hot it burns my hands to even hold it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This device is very unique. Great pictures/videos.
on May 18, 2026
Posted by: Rafael
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has exceeded my expectations in every way. The display is incredibly sharp and smooth and the battery pretty much last all day. The camera is outstanding! Photos and videos look professional. It also comes with an S Pen Stylus with cool features. The S25 Ultra is a notable balance between power, features, and usability. I highly recommend the S25 Ultra for anyone looking for a top-tier smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great except!!!!!
on May 18, 2026
Posted by: Packers4ever
[This review was collected as part of a promotion.] I have never used galaxy AI but this phone is great big screen easy to use and great pictures but im very disappointed in the fact that they have removed the camera button on the stylus!!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great for its camera feathers
on May 18, 2026
Posted by: Myphone2025
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has established itself as an absolute powerhouse and the "grown-up choice" for a premium Android experience. Instead of trying to reinvent the wheel, it focuses on doing the fundamentals exceptionally well, making it an incredibly reliable, high-end daily driver.
Value
5
Written by a customer while visiting Samsung US