Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8
(24,121 Reviews)
Rating breakdown 24,121 reviews
5 Stars
20,685
4 Stars
2,653
3 Stars
465
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
4
Good product BUT
on May 17, 2026
Posted by: AmericanDad
[This review was collected as part of a promotion.] I really enjoy every feature as they all work well BUT I am VERY disappointed that there's NO REMOVABLE STORAGE
& NO REMOVABLE BATTERY.
YES, I know these phones haven't had these features in years but I'm STILL upset about it.
... I'm so disappointed in the removal of these 2 features that,
If it weren't for the S-Pen, I would probably buy a NON Samsung phone in protest.
HOWEVER, Samsung is the only company with a phone that has a built in pen.
Also, as cool as your Ai features are,
I don't really use most Galaxi AI features.
& NO REMOVABLE BATTERY.
YES, I know these phones haven't had these features in years but I'm STILL upset about it.
... I'm so disappointed in the removal of these 2 features that,
If it weren't for the S-Pen, I would probably buy a NON Samsung phone in protest.
HOWEVER, Samsung is the only company with a phone that has a built in pen.
Also, as cool as your Ai features are,
I don't really use most Galaxi AI features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on May 18, 2026
Posted by: Spiderbabe
[This review was collected as part of a promotion.] Love the ability to be able to use a stylus pen when needed, the size is good, not too big and not real small. Love, love, love the AI feature. I've used it to create pictures and a couple short videos but the best is the help I got for court paperwork in a custody battle. Solid gold!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy S25 Ultra is awesome!!
on May 18, 2026
Posted by: Cindylou74
[This review was collected as part of a promotion.] The Galaxy AI is great and very helpful. I use my Galaxy S25 Ultra everyday to play games, connect to my TV to watch movies and shows. I don't know what I would do without Galaxy S25 Ultra. Thanks Samsung for such an awesome device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great pictures
on May 18, 2026
Posted by: MPZ0215
[This review was collected as part of a promotion.] Great phone forr taking pictures and the AI is wonderful after removing people from the picture it looks perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing love it!
on May 18, 2026
Posted by: Hurricane19993
[This review was collected as part of a promotion.] It all-around the best phone I have ever owned it's fast easy to use and battery last long color and the AI works really well. I can't complain about anything this phone can do!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great light weight device
on May 18, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a great lightweight device. The camera images come out amazing every time. This device works well with Andriod Auto and I love that the AI software even works well with android auto. I can ask it to navigate different places just by talking to it and the voice is customizable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Go Samsung
on May 18, 2026
Posted by: Carebair
[This review was collected as part of a promotion.] The Galaxy is great series. I have used this phone model since blackberry. My S25 ultra takes great photos as always. Love the AI feature, still learning, but so far seems to be very useful & will be a feature i will use all the time day to day. The phone is light, durable & very easy to use. Love my Galaxy & will always be series i use for my mobile device.
Good job Samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy experience
on May 18, 2026
Posted by: NanaMarti
[This review was collected as part of a promotion.] This phone has so many amenities . I find more ways to change and really customize my device quite often. The accessibility features make it easy for me to use , even when I am having epileptic tremors.
The Galaxy AI integration is a very welcome change to my android experience, as it increases the accessibility of the phone exponentially.
Overall, I am very, very impressed and happy with my Galaxy S25 Ultra.
The Galaxy AI integration is a very welcome change to my android experience, as it increases the accessibility of the phone exponentially.
Overall, I am very, very impressed and happy with my Galaxy S25 Ultra.
Value
5
Written by a customer while visiting Samsung US