Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8
(25,171 Reviews)
Rating breakdown 25,171 reviews
5 Stars
21,594
4 Stars
2,774
3 Stars
480
2 Stars
149
1 Star
174
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
4
My 25 Ultra
on May 22, 2026
Posted by: Msbosshogg
[This review was collected as part of a promotion.] My Ultra is amazing. I love all the features and I love learning how to use the new features. This phone is awesome. I wish I had the S26 with the built in privacy screen. The Galaxy AI feature are useful too!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra a great upgrade
on May 23, 2026
Posted by: BYOGLx
[This review was collected as part of a promotion.] I upgraded to the S25 Ultra from an S22 Ultra and I feel like it was a great upgrade. I really enjoy the overall design amd features. The Galaxy AI is pretty useful in editing pictures, especially after the latest update. Its great for editing visual themes or just eliminating backround objects that you'd like to remove, cleaning up the picture very easily. The S Pen is very helpful in taking notes and signing digital documents. Overall its a great flagship phone with a lot of cool features I probably haven't discovered yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera and ai features are top notch
on May 23, 2026
Posted by: Jmills
[This review was collected as part of a promotion.] Here’s a strong rave-style review you could post online or use on social media for the Samsung Galaxy S25 Ultra:
Writing
I’ve used a lot of phones over the years, but the Samsung S25 Ultra is on another level. The display is absolutely stunning — insanely bright, smooth, and crystal clear. The camera quality honestly feels professional, especially the zoom and night shots. Battery life easily gets me through the entire day, even with heavy use.
Performance is lightning fast with zero lag, and the AI features actually feel useful instead of gimmicky. Gaming, multitasking, videos, editing photos — this phone handles everything effortlessly. The build quality feels premium in every way, and the S Pen is still one of the best features Samsung offers.
Samsung really perfected the Ultra series with this one. If you want a phone that does EVERYTHING and does it exceptionally well, the S25 Ultra is worth every penny.
Writing
I’ve used a lot of phones over the years, but the Samsung S25 Ultra is on another level. The display is absolutely stunning — insanely bright, smooth, and crystal clear. The camera quality honestly feels professional, especially the zoom and night shots. Battery life easily gets me through the entire day, even with heavy use.
Performance is lightning fast with zero lag, and the AI features actually feel useful instead of gimmicky. Gaming, multitasking, videos, editing photos — this phone handles everything effortlessly. The build quality feels premium in every way, and the S Pen is still one of the best features Samsung offers.
Samsung really perfected the Ultra series with this one. If you want a phone that does EVERYTHING and does it exceptionally well, the S25 Ultra is worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid titanium frame and excellent
on May 25, 2026
Posted by: Albert3838
[This review was collected as part of a promotion.] I have been using Samsung since Galaxy S3 until now I am currently using S25 ultra with solid titanium frame which I think is the best to endure physical damage. The new Galaxy AI app is fully functional.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new phone
on May 25, 2026
Posted by: Whalessea
[This review was collected as part of a promotion.] This is my second galaxy phone.My first was an s twenty two ultra plus and now I have the s twenty five ultra plus. I love the camera.I love the ease of using, the ease of holding it in my hand.
As well as having the galaxy a I is a added bonus.
As well as having the galaxy a I is a added bonus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Built to last with life-changing accessibility!
on May 26, 2026
Posted by: caviarlavar
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a phenomenal phone that I fully plan on keeping for a very long time. First off, the battery life is amazing. I use my device constantly throughout the day for school, streaming my favorite shows, and keeping up with movies, and I never have to worry about finding a charger.
What really sets this phone apart for me is Galaxy AI. These features have had a massive impact on my daily routines by helping me navigate the world and manage my disabilities. From making everyday tasks more accessible to helping me stay organized with schoolwork, the AI integration provides genuine, practical support that makes a real difference in my life. It’s a powerful, reliable qualifying device that is worth every penny.
What really sets this phone apart for me is Galaxy AI. These features have had a massive impact on my daily routines by helping me navigate the world and manage my disabilities. From making everyday tasks more accessible to helping me stay organized with schoolwork, the AI integration provides genuine, practical support that makes a real difference in my life. It’s a powerful, reliable qualifying device that is worth every penny.
Value
5
Written by a customer while visiting Samsung US
Posted by: Chris
from Maine
Expertise:Expert
Verified Purchase:Yes
Great camera and fast startup. AI works quickly and accurately.
One UI 8 has some really great customization features especially paired with the Good Lock app.
The curved corners are just "ok". I prefer a square phone. I think this will be my last S series if the phone gets anymore rounder.
One UI 8 has some really great customization features especially paired with the Good Lock app.
The curved corners are just "ok". I prefer a square phone. I think this will be my last S series if the phone gets anymore rounder.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Response from Samsung USBy R&R Team, September 9, 2025
Hi there Chris, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing that you found the inital setup to be so smooth and easy, and that you are so pleased with the usage of Galaxy AI. We have provided a link to the Samsung Support Team of offer assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Gbarnes
from Nashville TN
Expertise:Expert
Verified Purchase:Yes
I love this phone! It works great and I love the stylus
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 10, 2026
Hi there Gbarnes, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how much you love this new phone, and that you are loving the usage of the accessories like the S Pen as well. We have provided links to resources to help you discover all of the amazing features available on your device, align the settings to your preferences, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US