Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Average customer rating
4.8
(24,128 Reviews)
Rating breakdown 24,128 reviews
5 Stars
20,692
4 Stars
2,653
3 Stars
465
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Gray
Customer Rating
5
I love galaxy phones
on May 2, 2026
Posted by: 5kids5grandkids
[This review was collected as part of a promotion.] I am still getting use to AI but so far I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy phone
on May 2, 2026
Posted by: LC1901
[This review was collected as part of a promotion.] Long lasting battery, good screen resolution, good camara great for pictures.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
An all-star!!
on May 2, 2026
Posted by: Matthew
[This review was collected as part of a promotion.] I upgraded from the standard S24 to the S25 Ultra and couldn't be happier. First I'll just say the Galaxy AI is great, Samsung will always be my GOAT! The Ultra's design and feel are top shelf! The camera is basically unmatched. The screen size and resolution are A+. There hasn't been anything I can complain about with this phone. You did it again Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible experience with Galaxy S25 ultra
on May 2, 2026
Posted by: Lima2013
[This review was collected as part of a promotion.] I am truly impressed with my new device. The integration of Galaxy AI makes everything so much easier, from photo editing to real-time translations. The performance is smooth, and the camera quality is top-notch. It definitely exceeded my expectations!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone
on May 3, 2026
Posted by: PicklesHammy
[This review was collected as part of a promotion.] I like how Galaxy AI is first to respond in my searches, often I don't normally need to look further though it gives an option to dive deeper into AI. Love the camera pictures are awesome... I play a little bit of games sometimes music (YouTube) but I mainly take pictures, text, email, and uses the Samsung health app. My biggest problem is the battery isn't as great as I was told it seems to drain pretty fast I would've gotten the new S26 Ultra but the difference is found was just a built in privacy screen it's cheap enough to just buy the privacy screen protector that that alone isn't worth upgrading yet. Please make your battery life gold for much longer and upgrade the camera and I'm sold on the next line... do keep the S Pen that things is great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone best phone yet
on May 3, 2026
Posted by: Lucius
[This review was collected as part of a promotion.] I upgraded from the s22 ultra and got the s25 ultra and it has gone past my expectations it is very snappy and responsive. I feel like everyday I find a new small feature and I lobe how I can customize quite litterly everything and it makes my phone fell unique to me. I can customize my phone to fit my everyday needs. And let me talk about the durability this phone is unbreakable I have a screen protector on it but I've dropped it on rocks or really high up place where it the screen should've at least cracked not a scratch I can carry it around without a case with confidence.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra: Power Meets Galaxy AI
on May 3, 2026
Posted by: BIIGTIM
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra delivers exactly what a flagship should—power, refinement, and innovation that actually improves daily use. The build feels premium in every way, with a sleek design that stands out without trying too hard.
The display is stunning—bright, smooth, and incredibly sharp. Whether you’re watching videos, gaming, or just scrolling, everything looks clean and fluid. Performance is top-tier, handling multitasking, heavy apps, and gaming with zero lag.
Where this phone really separates itself is Galaxy AI. Features like real-time translation, smart photo editing, and AI-assisted search genuinely make life easier. It’s not just a gimmick—it’s practical, fast, and integrated seamlessly into everyday tasks.
The camera system is exceptional. Photos come out detailed and balanced in any lighting, and the zoom capabilities are impressive without losing clarity. Night shots especially stand out, capturing detail most phones miss.
Battery life easily lasts a full day, even with heavy use, and fast charging keeps you moving. Everything about this phone feels polished and consistent.
Bottom line: The Galaxy S25 Ultra isn’t just powerful—it’s intelligent. With Galaxy AI enhancing the experience, this is one of the most complete smartphones you can buy today.
The display is stunning—bright, smooth, and incredibly sharp. Whether you’re watching videos, gaming, or just scrolling, everything looks clean and fluid. Performance is top-tier, handling multitasking, heavy apps, and gaming with zero lag.
Where this phone really separates itself is Galaxy AI. Features like real-time translation, smart photo editing, and AI-assisted search genuinely make life easier. It’s not just a gimmick—it’s practical, fast, and integrated seamlessly into everyday tasks.
The camera system is exceptional. Photos come out detailed and balanced in any lighting, and the zoom capabilities are impressive without losing clarity. Night shots especially stand out, capturing detail most phones miss.
Battery life easily lasts a full day, even with heavy use, and fast charging keeps you moving. Everything about this phone feels polished and consistent.
Bottom line: The Galaxy S25 Ultra isn’t just powerful—it’s intelligent. With Galaxy AI enhancing the experience, this is one of the most complete smartphones you can buy today.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One Year Later and Still Impressed
on May 3, 2026
Posted by: UltraMode
[This review was collected as part of a promotion.] I have been using the Samsung Galaxy S25 Ultra for about a year now and it honestly feels like one of those upgrades that actually delivers. Everything runs super smooth, apps open fast, and switching between things is effortless even when I have a lot going on. The display really stands out too, it is bright, sharp, and just looks good whether I am watching videos or scrolling outside in the sun. The camera has been a big win for me, I am not a pro at all but it takes really detailed photos and handles low light way better than I expected so it is easy to just point and shoot and still get something great. Battery life has also been solid, I can get through a full day without stressing about charging which makes a huge difference. What surprised me the most though is Galaxy AI, I thought it might be more of a gimmick but I actually use it a lot, especially for things like cleaning up photos or making everyday tasks quicker and easier. It feels like it actually adds value instead of just being there for marketing. Overall the phone just feels polished, fast, and reliable with a lot of little features that add up over time. It is not cheap but if you use your phone for everything it feels worth it.
Value
5
Written by a customer while visiting Samsung US