Customer reviews from Zwilling.com
ZWILLING - Henckels Provence 45-pc 18/10 Flatware Set - Stainless Steel
Average customer rating
4.9
(988 Reviews)
Rating breakdown 988 reviews
5 Stars
879
4 Stars
101
3 Stars
3
2 Stars
3
1 Star
2
98%of customers recommend this product.
(
927 out of
948)
Customer Reviews for ZWILLING - Henckels Provence 45-pc 18/10 Flatware Set - Stainless Steel
Customer Rating
3
Beautiful set
on May 8, 2026
Posted by: Dinning set
My item was scratched up but it a beautiful set. Not sure if I would purchase again
Response from Zwilling.comBy Customer Care, May 11, 2026
Thank you for your feedback!
This isn't the experience we want for our valued customers and certainly not the level of quality we pride on. Thank you for bringing this to our attention.
This is certainly not the standard in which our flatware should be received and we sincerely apologise for your experience. If you haven't had the chance to return your set yet, kindly reach out to our customer service team at hello@zwillingus.com (provide case number 01742930) and we will gladly look into this matter for you and determine how best we can have this resolved.
This isn't the experience we want for our valued customers and certainly not the level of quality we pride on. Thank you for bringing this to our attention.
This is certainly not the standard in which our flatware should be received and we sincerely apologise for your experience. If you haven't had the chance to return your set yet, kindly reach out to our customer service team at hello@zwillingus.com (provide case number 01742930) and we will gladly look into this matter for you and determine how best we can have this resolved.
Written by a customer while visiting Zwilling.com
Customer Rating
5
I love it!
on May 9, 2026
Posted by: Ale29
Is very elegant but simple and modern. Also they are light and very good quality.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
4
Beautiful flatware
on May 11, 2026
Posted by: Jpwhome
Frequency of use:Daily
The weight of it is as heavy as my other 18/10 set.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
4
on May 11, 2026
Posted by: Mightybite
Frequency of use:Daily
I like that the flatware is made of good quality and it’s very heavy duty.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com