We love everything about this toaster. It toasts evenly, pops up gently and high enough we can easily grab the toast, & the crumb tray actually catches crumbs. It feels and looks built to last. This may be the only well-made long slot toaster on the market! I highly recommend this product.
A beautiful but dangerous toaster. It gets so hot that you can't touch the outside of it. It was a gift, used one time only, so I'm hoping that I can exchange it for one that works properly, as I didn't get a receipt and no longer have the box.
Response from Zwilling.comBy Consumer Relations, October 14, 2024
Thank you for your review and for your feedback. We are sorry to hear about your experience. Due to the metal housing and the heat development of the heating elements, the outer wall of the toaster becomes hot. When you do a lot of toasting back to back or on higher settings then the outside can get hot. We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand team for consideration. If you have any questions, please do not hesitate to reach out to our consumer relations team by email at hello@zwillingus.com they will happy to assist you.
[This review was collected as part of a promotion.] I like the simplicity of the controls, and the sleek look. Of course being able to toast those long sourdough slices is a big plus, and the primary reason for this purchase.
[This review was collected as part of a promotion.] Perfectly toasts the bread corresponding the the level. Does not take up alot of space. Looks beautiful in the counter.
[This review was collected as part of a promotion.] Great toaster, looks good and toasts evenly. Designed well to be easy to clean and not collect crumbs on the top.