Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(2,930 Reviews)
Rating breakdown 2,930 reviews
5 Stars
1,986
4 Stars
508
3 Stars
185
2 Stars
120
1 Star
131
88%of customers recommend this product.
(
2,144 out of
2,446)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Pittylover
from New Jersey
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I asked my dentist which electric toothbrush would be the best to use for my inflammed gums and to reduce plaque. She recommend this one (and others) but I liked the esthetic and reviews of this one. I would highly recommend this brand as its sleek, easy to use, and has vibrations and little sounds to tell you if the battery is low or certain things in reference to the toothbrush head . I really like mine and super easy to travel. I think it’s cleaner to travel with rather than a handheld toothbrush . Only thing I notice …. I brush my teeth to hard something so that stops me from brushing as hard since it makes a noise BUT! My toothbrush head doesn’t last as long and becomes very dull. So that’s something to be aware of since the replacement heads aren’t cheap. But it will probably force me not to brush as hard
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Grissaost
from IL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works great, works great, works great, works great
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Anonymous
from Canada
Verified Purchase:Yes
Exactly as the title says... - would not buy again
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi, Philips Consumer Care, October 7, 2024
Hi John,
Thank you for writing your review. We are sorry to hear about your experience with the Philips Sonicare 3100 Series.
All our Sonicare products come with a 2-year warranty. Please get in touch with us via social media for us to assist you further. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for writing your review. We are sorry to hear about your experience with the Philips Sonicare 3100 Series.
All our Sonicare products come with a 2-year warranty. Please get in touch with us via social media for us to assist you further. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
The product its great good quality love product v
on October 31, 2024
Posted by: Anaeliza
from California
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The productos its.S. Great good quality love
Philips
Philips
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Palio
from Mokena illinois
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works well for the price. !
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This thing works great - keep it simple is best!
on January 10, 2026
Posted by: KarlF
from Frederick, MD
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Tried a couple of other brushes - OralB and Sonic knockoffs - and was very disappointed.
This is a no frills brush and it works so much better than everything else I tried. Small head and powerful action get everywhere super clean.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: colorman!
from florida
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] too rough. need t be more gentle. hurts my gums. too abraisive
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 14, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Miss P
from Ga
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The brush is to hard and it hurts my gum every time I brush my teeth. I quick using it. I wish they have a softer brush or bristle because using electric toothbrush it’s supposed to be better for your gum. I wish they could send me another one.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, February 16, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com