Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(2,930 Reviews)
Rating breakdown 2,930 reviews
5 Stars
1,986
4 Stars
508
3 Stars
185
2 Stars
120
1 Star
131
88%of customers recommend this product.
(
2,144 out of
2,446)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: dreamingeagle
from Big Easy
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] maybe i rang the gong but mine is some-timey;
some times it works, others i have to shake and practically disassemble it to get the action going full throttle;
yes, it was brand new when i bought it..at least that’s how it was packaged and confirmed when i registered it;
don’t know what to say, maybe this model was phased out for a new improved model;
i can see how that might’ve happened given the way this thing functions like a WWI triplane at times;
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, November 29, 2023
Hi there,
Thank you for writing your review, and we are sorry to hear that your Philips Sonicare 3100 Series Toothbrush is not working as expected. All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online HERE: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=Philips&retailer=Philipssocial 24/7.
If you have any additional questions, please get in touch via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review, and we are sorry to hear that your Philips Sonicare 3100 Series Toothbrush is not working as expected. All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online HERE: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=Philips&retailer=Philipssocial 24/7.
If you have any additional questions, please get in touch via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: doglover33
from tennessee
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like to 2 speeds, the slim profile and good feeling of clean teeh.
Written by a customer while visiting philips.com
Posted by: Lovely 21
from Arizona
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had an older Phillips that wasn’t charging, it wasn’t USB. So I decided to purchase this one because of the price. It actually cleans much better than my older model. I love it and highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Malakachin
from New York
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I typically go to the dentist 4x a year for additional cleaning as my teeth noticeably stain. In between dentist visits I would use my own dental tools as well as a water pick but my teeth were still staining. My dentist recommended me to try this toothbrush & of course I didn’t listen. I finally bought it & after the first couple of days I noticed how my teeth were so much cleaner & a lot less staining!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Golf906
from Pennsylvania
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the toothbrush, but I think an adapter should be included with it. When I tried to order one, it was not available for this model. Having to find a USB outlet is inconvenient.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Smiles12146
from New York
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It takes a little time to get used to this toothbrush but it definitely makes me feel like my teeth are cleaner and my gums feel better.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Fergie_smile
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is great toothbrush . It thoroughly removes all of the tartar buildup and leaves my mouth feeling like I just got my teeth cleaned by my dentist.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
I love this product! How my teeth are cleaner.
on January 20, 2024
Posted by: BarbAnne
from Pennsylvania
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My dental hygiene suggested that I purchase your product. I love how the Philips 4100 does a better job cleaning my teeth than brushing manually.
Thank you!
Thank you!
I would recommend this to a friend!
Written by a customer while visiting philips.com