Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(2,928 Reviews)
Rating breakdown 2,928 reviews
5 Stars
1,985
4 Stars
507
3 Stars
185
2 Stars
120
1 Star
131
88%of customers recommend this product.
(
2,142 out of
2,444)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Zoos 59
Verified Purchase:Yes
[This review was collected as part of a promotion.] it didn't last very long. wore out within 2 years
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, March 13, 2026
Hello!
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Two dogs one kid
from Houston, TX
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Like this toothbrush very much but it seems it needs charging more often than my last
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Solid choice to replace old Sonicare toothbrush
on March 17, 2026
Posted by: soncoman
from Santa Rosa, CA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had to replace the Sonicare toothbrush I've had for YEARS so I researched and the 4100 seemed to have the best reviews and price point. It's much smaller and lighter than my old one but seems to be just as powerful. Appreciate the 30 second timer and the ability to up the vibration level. Battery life seems to be as advertised. It's lasted as long as 10 days without a charge.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: TaraFFFF
from NE PA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used Oral B electric toothbrushes for years and always though there wasn't a difference between them and Philips, but I was wrong. The Philips cleans my teeth so much better. I also find the toothbrush doesn't build up grime under the brush head like the Oral Bs do.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great features on this product for the price !
on March 22, 2026
Posted by: jewelryloverFL
from Wildwood, Florida
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this Phillips Sonic Electric Tooth Brush. It has a timer which alerts me to do each section of my mouth. It has a long lasting battery, two levels of intensity and it comes in pink ! The only negative that I have found thus far, is that it didn't come with a plug into electric outlet charger. But I knew that I had to purchase one separately when I bought it. It does come with a USB cord.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Only1TundeFerby
from Jamaica, NY
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cleans like going to the dentist. This the best toothbrush i ever had
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Talley78
from Austin, Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Everyone in the family has this amazing Sonic toothbrush now. The battery life is very impressive and my mouth has never felt cleaner
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Bobcat2024
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am satisfied with this electric toothbrush, it’s small, light weight and powerful enough to do its job. Its battery lasts very long after one charge so it’s so convenient for travel. With an affordable price I would recommend to anyone who need
Written by a customer while visiting philips.com