Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(2,965 Reviews)
Rating breakdown 2,965 reviews
5 Stars
2,012
4 Stars
511
3 Stars
190
2 Stars
120
1 Star
132
88%of customers recommend this product.
(
2,157 out of
2,460)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: PamF59
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the toothbrush and it cleans really well. It is nice that you can get a free adapter to plug in the charger to an electrical outlet.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: sillybrush
Verified Purchase:Yes
[This review was collected as part of a promotion.] i received this as a gift. the brush is so small that is feels like it is almost toddler size.
Response from philips.comBy Alexandros, Global 247, February 28, 2026
Hi there, thanks so much for sharing your feedback. We’re sorry to hear that the brush feels smaller than expected — that’s definitely not the experience we want you to have, especially with a new gift.
Please feel free to reach out to us on Facebook/Instagram (@Philips) or X (@PhilipsCare). If you prefer, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Warm regards,
Philips Consumer Care
Please feel free to reach out to us on Facebook/Instagram (@Philips) or X (@PhilipsCare). If you prefer, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Warm regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Doge29
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Toothbrush head doesn't last long. Overall, decent product. Pretty basic. Kind of annoying it doesn't include a plug for the outlet.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Joesam
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the lightness of the equipment. The brushing speed is just right and it’s great for travel. I still need to buy a case for it though.
Written by a customer while visiting philips.com
Posted by: Shay133
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The speed/strength of the brush is OK. I wish it were a bit faster and stronger.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: drtike
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am disappointed with this new version. the handle is very light, the brush head quite small, the intensity of the vibrations feel weak. Not up to par with previous versions I've had.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, March 9, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Pleased257
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is an excellent product. I had an earlier version that held up well for many years, until the battery finally gave out. The new unit is a bit smaller than the old, but still runs for many days between charges.
Written by a customer while visiting philips.com
Posted by: Chief Jones
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Sonic tooth brush was recommended to me quite a while back, not sure why I ignored the recommendation for so long, creature of habit I suppose, been using a regular old tooth brush for decades, what did I need with one of these electric things?? Boy o Boy was that a mistake, I love my new Sonic! You can feel the difference after the first use. Better late than never!!
Written by a customer while visiting philips.com