Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(2,928 Reviews)
Rating breakdown 2,928 reviews
5 Stars
1,985
4 Stars
507
3 Stars
185
2 Stars
120
1 Star
131
88%of customers recommend this product.
(
2,142 out of
2,444)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: TNSonicare
Verified Purchase:Yes
[This review was collected as part of a promotion.] Replacement for my former Sonicare which slowed to almost a halt. Researched others and purchased this one due to reviews about it being quieter than most and efficient. Appreciate its timers, efficiency, quietness, and sleeker design. Highly recommend this model.
Written by a customer while visiting philips.com
Posted by: RP59
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting philips.com
Posted by: Trudess
from Mason, OH
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this new model. I had a similar one for about 8 years and it just wore out. I like that the new model is smaller, a little lighter in weight and has two settings for brushing.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Winter Girl
Verified Purchase:Yes
[This review was collected as part of a promotion.] This tooth brush has many positives. Slim shape fits hand better, audio warning when toothbrush is applied too hard on teeth, charges quickly, easy to keep clean. Also, reasonably priced!
Written by a customer while visiting philips.com
Posted by: Zeb2
Verified Purchase:Yes
[This review was collected as part of a promotion.] Toothbrush works very well, but sometimes does not charge easily. I’m having trouble choosing the right replacement heads - too many options!
Written by a customer while visiting philips.com
Customer Rating
1
Do Not Purchase/Poor Quality
on February 23, 2026
Posted by: CorgiMom13
from Alpha,IL
Gender:Female
I purchased this May 2025, it out of the blue stopped charging. The power would be very harsh one time to hardly anything the next. The online support doesn’t allow for viewing of replacement chargers or if the whole thing needs replaced. I would not reccomend anyone purchase this product.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, February 24, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Irina123456
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with my purchase, would recommend for family and friends
Written by a customer while visiting philips.com
Posted by: Jimmy bik
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like this electric toothbrush because it cleans my teeth very clean and easily and I bought all 5 of them for my kids and they all
Liked it very much! It cleans my teeth very well!! I would recommend it to everyone else who has not been try with this amazing electric toothbrush!
Liked it very much! It cleans my teeth very well!! I would recommend it to everyone else who has not been try with this amazing electric toothbrush!
Written by a customer while visiting philips.com