Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(2,928 Reviews)
Rating breakdown 2,928 reviews
5 Stars
1,985
4 Stars
507
3 Stars
185
2 Stars
120
1 Star
131
88%of customers recommend this product.
(
2,142 out of
2,444)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Ashley's Clean Teeth
from Massachusetts
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My teeth always feel so much cleaner after I brush them compared with a traditional toothbrush! It took a little while to get used to not brushing too hard but I love it now. The price was very reasonable for the result. I love that it automatically shuts off after 2 minutes and the battery lasts 2 weeks!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Golden 80
from Hanover PA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is frustrating. I have to take it apart after each use to be sure there is no collected toothpaste, otherwise it just dosen't vibrate like it should. I have been using Sonic toothbrushes for years and this is the first time this has happened. I usually omly had to clean it once a month or when I changed brusheads.
Written by a customer while visiting philips.com
Posted by: DanD81
Verified Purchase:Yes
[This review was collected as part of a promotion.] I always wondered what the hype was, now I know. Love my new toothbrush!
Written by a customer while visiting philips.com
Posted by: Willow25
from Boston
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Honestly, my new Philips Sonicare 4100 seems to be lacking the power I have come to appreciate with my many other Sonicare brushes in the past. Feels like the brush needs charging, even when it's been recently charged. Makes me think i got a dud...is that possible?
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, February 13, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: TL325
from LaGrange, iN
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Returned, this brush was under powered, useless for brushing teeth! Glad I don’t hold stock in your company this device is shameful. Had to purchase a more expensive model to replace the power of my older sonicare.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, February 16, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Chapstick
Verified Purchase:Yes
[This review was collected as part of a promotion.] The toothbrush works very well. But the battery indicator is extremely tiny and difficult to see.
Written by a customer while visiting philips.com
Posted by: Phillip23
Verified Purchase:Yes
[This review was collected as part of a promotion.] After a few years I recently replaced it. It wasn’t charging and lasting the required amount. I replaced it with Oral new model toothbrush.
Written by a customer while visiting philips.com
Posted by: Calvin121414
from Detroit, MI
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this toothbrush to replace my battery powered one. There was a brief period of adjustment since the Philips brush has a different vibration than my old brush. The charge lasts a long time.
I would recommend this to a friend!
Written by a customer while visiting philips.com