Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(2,930 Reviews)
Rating breakdown 2,930 reviews
5 Stars
1,986
4 Stars
508
3 Stars
185
2 Stars
120
1 Star
131
88%of customers recommend this product.
(
2,144 out of
2,446)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Buck Tooth
from Arlington, TX
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The product works great! It's my first eletric toothbrush and I love it!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Does the job, but there are better more $ models
on February 15, 2025
Posted by: dhnrekifmnmr,lfr
from LA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My previous Phillips sonicare just died on me--no warning--so i ordered this one to replace it, partly because it's pink. Less sturdy than my previous one so I don't expect it to last plus I had to find a plug adapter in order to keep it charged by my bathroom sink because it only has a USB charger. I don't think USB plugs are commonplace in bathrooms yet; perhaps in new construction.
Written by a customer while visiting philips.com
Posted by: Ceil
from Greenwich, ny
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My 3100 does a very good job brushing my teeth but the head is smaller and feels harder than my.previously owned 3000, which I loved.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Simple efficient and effective the perfect combina
on February 16, 2025
Posted by: Paulski
Verified Purchase:Yes
[This review was collected as part of a promotion.] My periodontist recommended this and my teeth and gums have never been healthier
Written by a customer while visiting philips.com
Posted by: Froblez
from Woodstock, VA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fully charged this toothbrush will work for 4-5 days when using 2x day. Love that the battery runs for 2 minutes to eat a good brushing on helping get a good clean. The bristles on the brush are soft, and work well getting into the back corners. I am happy with this electric toothbrush and is the 1st one I have owned.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Jay_13
Verified Purchase:Yes
[This review was collected as part of a promotion.] Would definitely recommend. My hygienist recommended to me and it has been a huge improvement to my dental hygiene routine.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: No cavity
from British Columbia
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is no comparison to my last Philips tooth brush. I am lucky if I get 2 days out a charge.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 17, 2025
Hi No cavity,
Thank you for letting us know about your concern, and we're sorry to hear about your recent experience with your Philips 4100 Series, this is not the kind of experience we want for our customers, especially you! You can try this tips and hope it will fix.
1. Ensure Full Charge - Charge the toothbrush for at least 24 hours. Make sure it’s seated correctly on the charger.
2. Clean Contacts - Check and clean the charging contacts on both the toothbrush and charger to ensure they connect properly.
3. Limit Usage - Avoid leaving the toothbrush on the charger and try not to store it in extreme temperatures.
If this doesn't help, please get in touch with us! We're available on Facebook (@Philips) and X (@PhilipsCare). you can also reach out to us via the contact page:https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR%2BTOOTHBRUSHES_CA . We are more than happy to have you!
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for letting us know about your concern, and we're sorry to hear about your recent experience with your Philips 4100 Series, this is not the kind of experience we want for our customers, especially you! You can try this tips and hope it will fix.
1. Ensure Full Charge - Charge the toothbrush for at least 24 hours. Make sure it’s seated correctly on the charger.
2. Clean Contacts - Check and clean the charging contacts on both the toothbrush and charger to ensure they connect properly.
3. Limit Usage - Avoid leaving the toothbrush on the charger and try not to store it in extreme temperatures.
If this doesn't help, please get in touch with us! We're available on Facebook (@Philips) and X (@PhilipsCare). you can also reach out to us via the contact page:https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR%2BTOOTHBRUSHES_CA . We are more than happy to have you!
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Peters60
from Kansas
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used a Sonicare for many many years. I ordered this one because it fit my budget. I also needed a replacement because mine wore out. It is smaller than the one I had, but that does not affect it's working ability.
I would recommend this to a friend!
Written by a customer while visiting philips.com