Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(2,930 Reviews)
Rating breakdown 2,930 reviews
5 Stars
1,986
4 Stars
508
3 Stars
185
2 Stars
120
1 Star
131
88%of customers recommend this product.
(
2,144 out of
2,446)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Customer Rating
5
Feels like I'm at the dentist each time I use it.
on February 11, 2025
Posted by: Kelli0023
from Chicago
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have not used an electric toothbrush in ages and my goodness it feels like each time brush my teeth I'm at the dentist! It's very efficient and functional.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Grannycan
Verified Purchase:Yes
[This review was collected as part of a promotion.] The toothbrush was smaller than I expected and I had a hard time holding on to it. I bought it as a replacement for my current Philips, but it so uncomfortable I don’t use it at all. So it’s back to my old phillips which now has a poor battery after years of service, but I struggle on.
Response from philips.comBy Maria Gabrielyan, Philips consumer care, February 12, 2025
Hello Grannycan,
Thank you for your feedback. We are very sorry to hear that your experience with the 4100 Series electric toothbrush was not as pleasant as you had hoped. We strive to keep our customers happy and use feedback like this to improve.
If you have any questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for your feedback. We are very sorry to hear that your experience with the 4100 Series electric toothbrush was not as pleasant as you had hoped. We strive to keep our customers happy and use feedback like this to improve.
If you have any questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
This product does not last
on February 11, 2025
Posted by: Mozzz
I enjoyed this toothbrush for about 15 months, it did a much better job cleaning my teeth than a manual brush alone! However, after less than two years of daily use, the “on” button has completely disintegrated and no longer works. Besides this, the brush no longer times quadrants or reminds to change the heads. I tried the Phillips website to replace or repair and it seems I’m out of warranty. I’m disappointed with how poorly this brush has lasted considering the price point, I’ll definitely be looking into another electric toothbrush, just probably not from Phillips.
No, I would not recommend this to a friend.
Response from philips.comBy Ourania Gianni, Philips Consumer Care, February 12, 2025
Hi,
thank you for sharing your feedback with us, we understand how disappointing it can feel when a product is not able to keep up with our needs. We would still like to help by recommending a better match that will meet your standards and keep up in the long run with your daily routine.
Please feel free to contact us through social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips), and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best regards.
Philips Consumer Care
thank you for sharing your feedback with us, we understand how disappointing it can feel when a product is not able to keep up with our needs. We would still like to help by recommending a better match that will meet your standards and keep up in the long run with your daily routine.
Please feel free to contact us through social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips), and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best regards.
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Mary pick
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the toothbrush, I feel I get an exceptional cleaning.
Written by a customer while visiting philips.com
Posted by: Lumpy 63
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the speed and handling of the brush. It reaches areas other brushes can't. I would recommend it to any that would like a thorough cleaning.
Written by a customer while visiting philips.com
Posted by: BaileyGirl1
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It takes a little to get used too. But my teeth feel cleaner. I am hoping to not have the plaque I usually have when I go to the dentist.
Written by a customer while visiting philips.com
Posted by: hunnib
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the long battery life which really makes it great for travel. And the pressure sensor has helped with agressive brushing which attributed to my gum recession. Also very lightweight, which is great.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: OM50
from Florida
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I expected a little more cleaning power from the product.
But it is better then my previous one.
But it is better then my previous one.
I would recommend this to a friend!
Written by a customer while visiting philips.com