Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(2,930 Reviews)
Rating breakdown 2,930 reviews
5 Stars
1,986
4 Stars
508
3 Stars
185
2 Stars
120
1 Star
131
88%of customers recommend this product.
(
2,144 out of
2,446)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Otherone
from Missouri
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the slimmness and the bristle options of less power.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: herbivor
from santa fe, NM
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I didn't like ... cannot suggest this to anyone...maybe for very young children?
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 14, 2025
Hello herbivor,
We are truly sorry for your unfortunate experience with our products and we thank you for bringing this to our attention. Having a defective toothbrush is not in our central to our brand and you can be assured that Philips takes very seriously in any matter reported to us regarding the quality, safety or effectiveness of our products. In case more information is needed, you can contact us via social media. we are available on Facebook (@Philips) and Instagram (@Philips). Alternatively, you can contact our Philips Consumer Care team at (https://www.usa.philips.com/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best regards,
Philips Consumer Care
We are truly sorry for your unfortunate experience with our products and we thank you for bringing this to our attention. Having a defective toothbrush is not in our central to our brand and you can be assured that Philips takes very seriously in any matter reported to us regarding the quality, safety or effectiveness of our products. In case more information is needed, you can contact us via social media. we are available on Facebook (@Philips) and Instagram (@Philips). Alternatively, you can contact our Philips Consumer Care team at (https://www.usa.philips.com/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Mayorets
from New jersey
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s the third Phillips toothbrush I’ve had and this model doesn’t seem to hold a charge for more than two days
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, August 18, 2024
Hi there,
Thank you for writing your review and we are sorry to hear that your Philips Sonicare 4100 Series is not holding charge.
All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review and we are sorry to hear that your Philips Sonicare 4100 Series is not holding charge.
All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Dad R
from New Jersey
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easier to clean my teeth than another company’s machine I used previously.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: ChattyCathy02
from Texas
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cleans the teeth very well. Will buy for me and my daughter again!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Wildcat623
from Kentucky
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Sonicare 4100 does an excellent job of cleaning. Personally I use the higher setting but either works really well. The 30 second chage up timer works great so you get four 30 second brushes .
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Tweetybell
from Arizona
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the QuadPacer. So helpful that lets me brush all my teeth with equal time. I also like the slim design. My other Phillips toothbrush handle was quite a bit fatter. What I did not like was the light on the brush handle. Light is VERY dim. Can hardly see it. Also since I already had a Philips Sonicare toothbrush that was excellent vibration, pressure( though quite old) etc I felt I did not need the Easy start. When trying to deactivate the green light, amber light feature did not work. So I do not like this feature and I do not know whether it’s on maximum pressure or not. This definitely does not have the vibration of my old Philips Sonicare which is very disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
It's like the earlier version with more features.
on August 21, 2024
Posted by: Jeffzinho
from CALIFORNIA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Like the two levels of brushing strength. Don't like the charger which must be connected to an electronic device rather than the wall (not a problem, I have the old charger). Would have been nice if it came with a case.
I would recommend this to a friend!
Written by a customer while visiting philips.com