Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(2,930 Reviews)
Rating breakdown 2,930 reviews
5 Stars
1,986
4 Stars
508
3 Stars
185
2 Stars
120
1 Star
131
88%of customers recommend this product.
(
2,144 out of
2,446)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Shredtilbed
from Calgary
Gender:Male
Verified Purchase:Yes
This is the third electric toothbrush I've owned. The last one was really nice. It had a wide range of features but I bought from a brand that doesn't seem to offer toothbrush head replacements! So, this time I chose a respected brand I'm familiar with and have confidence that I can go to any local retailer and replace the toothbrush heads.
I really appreciate the time and the pressure sensor. As someone likes to brush and has been an aggressive brusher at times, this toothbrush with these settings is amazing! I look forward to years of use and glad I was able to get this brush.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: NanaD
from ChristianaTn
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this for my grandson to replace an older toothbrush. He loves the features that it has and loves the back color.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Remmil
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the way it cleans my teeth. Love the slim design.
I'd recommend it to anyone and everyone.!
I'd recommend it to anyone and everyone.!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Ottski1
from New York
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My dentist said I was brushing my teeth too hard. I purchased a 4100 which has two settings. It has a vibration and lets you know you are brushing too hard.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Sparerib
from Kansas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my second purchase of this product from your company.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Sonicare 4100
on July 23, 2024
Posted by: henny penny
from niagara
Gender:Female
My toothbrush failed within 3 or 4 months of purchase. Complained to Sonicare and without any questions asked, they promptly sent me a new one. Great service!
I have since learned that in the event of problems, I must change the much cheaper, compatible toothbrush head with the proper Sonicare smart one for a while. Problem solved!
I would have preferred my old, simpler Sonicare brush however. Manipulation of the settings on this one, to my mind, is very finicky and difficult. But once set, they have been staying put for half a year or more already now.
I have since learned that in the event of problems, I must change the much cheaper, compatible toothbrush head with the proper Sonicare smart one for a while. Problem solved!
I would have preferred my old, simpler Sonicare brush however. Manipulation of the settings on this one, to my mind, is very finicky and difficult. But once set, they have been staying put for half a year or more already now.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Ti P
from Ohio
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I Honestly really don’t like this toothbrush. This is my second sonic care toothbrush and I liked the first better. The first one I have was the 2100 and despite it only having one setting it was way more powerful than the 4100 even with the 4100 having 2 different settings.
No, I would not recommend this to a friend.
Response from philips.comBy Farheen Sayed, Philips Consumer Care, July 25, 2024
Hi there,
Thank you for writing your review, and we are sorry to hear that you are encountering a weak vibration issue with the Philips Sonicare 4100 Series Toothbrush.
All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review, and we are sorry to hear that you are encountering a weak vibration issue with the Philips Sonicare 4100 Series Toothbrush.
All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Great product, worth the price and the quality is.
on July 24, 2024
Posted by: Voochie
from New Jersey
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very satisfied with my Sonicare brush. It’s lightweight and easy to hold. The handle is a great weight for older people to hold onto and use properly.
I would recommend this to a friend!
Written by a customer while visiting philips.com