Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(2,930 Reviews)
Rating breakdown 2,930 reviews
5 Stars
1,986
4 Stars
508
3 Stars
185
2 Stars
120
1 Star
131
88%of customers recommend this product.
(
2,144 out of
2,446)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Ikem
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been using an electric tooth brush for 11 years. Recently I bought a Phillips again because I liked their model from 11 years ago so much. Well their quality has gone down significantly. The battery last for maybe 3 days before the light starts blinking red. The button has a hole wearing in it.
Unfortunately Phillips is not making the kind of products that they used to. My previous Phillips toothbrush lasted 6+ years, this one has not lasted a year. I will be purchasing from a different brand next time.
Unfortunately Phillips is not making the kind of products that they used to. My previous Phillips toothbrush lasted 6+ years, this one has not lasted a year. I will be purchasing from a different brand next time.
No, I would not recommend this to a friend.
Response from philips.comBy Bhargavi, Philips Consumer Care, July 11, 2024
Hi Ikem,
Thank you for taking the time to share your review with us. We're sorry to hear about your experience with the Philips Sonicare 4100 Series Toothbrush. All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&NoFefCheck=1&Producer=philips&retailer=Philipssocial.
If you have any additional questions, please get in touch via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for taking the time to share your review with us. We're sorry to hear about your experience with the Philips Sonicare 4100 Series Toothbrush. All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&NoFefCheck=1&Producer=philips&retailer=Philipssocial.
If you have any additional questions, please get in touch via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: CoumadinRN
from New York
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the 2 minute timer...it sure makes u do a better job
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Sue A
from New York
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is one of the best appliances that I have ever purchased. It does a superior job at cleaning. It took a few days to become accustomed to how it feels since it is different from any toothbrush I have ever had, but I would surely purchase it again. It is also lightweight.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Shrewsbury Bob
from Shrewsbury, MA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s trim, compact and of good quality. Each brushing lasts approximately 2 minutes and has reminder beeps to move to another quadrant of your mouth.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Mca10spro
from Houston, TX
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchasing this toothbrush was a game-changer for me. I can reach the backs of my molars and let the vibration scrub. Also, with the 2-minute timer I know I've done a complete job. I actually use a timer so I know that after 30 seconds I can move on to the next quadrant of my mouth.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Canela skin
from Kentucky
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought one for my son’s birthday and he loves it so I bought me one to try it myself and ended up buying a second one. Still need one more to keep it on my third bathroom and definitely planning to buy another one for my daughter b-day. Waiting to catch a good sale 👍🏽
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Leopard24
from South Carolina
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Coming from a manual toothbrush, my teeth have never felt this effortlessly clean. I should've made the switch years ago. It lasts so long on just one charge and I love that because I'm very busy. I'm really glad that I bought this and I'm trying to convince everyone around me to buy one too!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: pulpwood
from SC
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My sonic electric toothbrush works wonderful at keeping tarter off of my teeth. I was skeptical. It really works and my gums feel better as well. Over all it is a very good product and I highly reccomend.
I would recommend this to a friend!
Written by a customer while visiting philips.com