Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(2,931 Reviews)
Rating breakdown 2,931 reviews
5 Stars
1,986
4 Stars
509
3 Stars
185
2 Stars
120
1 Star
131
88%of customers recommend this product.
(
2,144 out of
2,446)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: SuzK
from Minneapolis
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Like the smallish design - especially the charger base, but absolutely can't believe they didn't put a PLUG on the device. It's absolutely ridiculous that I needed to provide a USB charger. The dumbest design feature for a toothbrush.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Dog82522
from Michigan
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like this product, my teeth feel much cleaner, I also like the way the pulse tells you to move to next teeth
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Suz B
from Lake Worth, FL
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the feeling of the vibration on my gums. It is easy to charge.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Adaam205431
from Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought what I thought was a direct replacement for my Sonic care that died. The new one didn’t come with a wall charger and the vibration power is probably 50% less of my old one.
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi Shetty, Philips Consumer Care, April 1, 2024
Hi Adaam,
Thank you for writing your review regarding the Philips Sonicare Toothbrush. This is not the experience we wish you to have.
We no longer provide charger blocks with Philips Sonicare Toothbrush, as our consumers often already have a suitable charger block. As we have adopted ambitious new goals to mitigate climate change and leave a healthier planet for future generations, we aim to be responsible with our use of materials and energy.
Regarding the vibration power, we're sorry to hear it doesn't meet your expectations compared to your previous model. All our Sonicare products come with a 2-year warranty; please feel free to get in touch via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review regarding the Philips Sonicare Toothbrush. This is not the experience we wish you to have.
We no longer provide charger blocks with Philips Sonicare Toothbrush, as our consumers often already have a suitable charger block. As we have adopted ambitious new goals to mitigate climate change and leave a healthier planet for future generations, we aim to be responsible with our use of materials and energy.
Regarding the vibration power, we're sorry to hear it doesn't meet your expectations compared to your previous model. All our Sonicare products come with a 2-year warranty; please feel free to get in touch via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Smile!
from Montreal
Gender:Female
Verified Purchase:Yes
I am totally in love with my sonicare 4100. I've lived my entire life battling plaque but this product has it under control after 2 months usage. The best investment I've ever made 👌 My teeth have never felt cleaner.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Nana of 4
from Ill
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great toothbrush. Length of brushing and force is awesome
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Stephanieohmy
from Virginis
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great toothbrush... love that the head size is small. Let's me get those hard to reach places much easier.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: MzPebbles
from Seattle, WA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My previous one the handle didn't fit my hand very well, so this one I feel like I have a better grip
I would recommend this to a friend!
Written by a customer while visiting philips.com