Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(2,928 Reviews)
Rating breakdown 2,928 reviews
5 Stars
1,985
4 Stars
507
3 Stars
185
2 Stars
120
1 Star
131
88%of customers recommend this product.
(
2,142 out of
2,444)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Annnoyed
from Pittsburgh
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It lasted just over 2 years, a few weeks longer and because I forgot to register it right away, I did not get an extended warranty and now I am out an electric toothbrush after only 2 years of use. I am very disappointed, to say the least, they are expensive to buy and expensive to keep operating with replacement brushes.
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, November 23, 2024
Hi there,
Thank you for writing your review. We are sorry to hear about your experience with the Philips Sonicare 4100 SeriesToothbrush.
We kindly ask you to reach out to us via social media, so we can assist you further. We are available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry if you don’t use social media; you can also contact us through our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review. We are sorry to hear about your experience with the Philips Sonicare 4100 SeriesToothbrush.
We kindly ask you to reach out to us via social media, so we can assist you further. We are available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry if you don’t use social media; you can also contact us through our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Rubic
from Idaho
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This toothbrush has made an amazing difference in My overall clean feeling after brushing. I no longer feel the saliva buildup on the back of my teeth that I could never sufficiently remove with a manual toothbrush. The intensity warning has been great as my dentist has previously mentioned brushing too hard, and it's also great having the built-in timer to know when you've rushed a sufficient amount of time. I also like that I can go over a week on one charge, so if I'm traveling I'm not worried about my toothbrush dying or having to carry a charging unit with me. Overall, the product is wonderful!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Engny
from New York
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I look forward to brushing now. I love that the toothbrush cleans my teeth so well, and I like that the timer lets me know how long I have been brushing.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: rpxl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this toothbrush for about a week. I have already noticed a difference since changing from my manual toothbrush. Brushing my teeth has gotten a lot easier and my teeth are visibly looking cleaner. The timer is also a great feature. Now I do not have to worry about not brushing long enough. Great product.
Written by a customer while visiting philips.com
Posted by: trthpaintr
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cheaply made . Brushes are no comparison to the more expensive models. Don't waste your money on these.
Response from philips.comBy Ourania Gianni, Philips Consumer Care, January 10, 2025
Hi,
Thank you for letting us know about your experience with our products, all feedback is always helpful for future changes and we are sorry to hear that it didn't meet your needs, we would love to help you find a way to assist you and settle on a better match. So let us kindly provide you with this LINK:https://www.usa.philips.com/c-m-pe/toothbrush-heads/latest#availability=instock&filters=FK_PHILIPS_SONICARE showing all available brushes for a potential match.
If you still have more questions
Please feel free to contact us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips), and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best regards.
Philips Consumer Care
Thank you for letting us know about your experience with our products, all feedback is always helpful for future changes and we are sorry to hear that it didn't meet your needs, we would love to help you find a way to assist you and settle on a better match. So let us kindly provide you with this LINK:https://www.usa.philips.com/c-m-pe/toothbrush-heads/latest#availability=instock&filters=FK_PHILIPS_SONICARE showing all available brushes for a potential match.
If you still have more questions
Please feel free to contact us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips), and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best regards.
Philips Consumer Care
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 10, 2025
Hi trthpaintr,
Thank you for sharing your feedback. We’re sorry to hear that you're not satisfied with the quality of the toothbrush.
We strive to maintain high-quality standards across all our products, regardless of price. If you're experiencing any specific issues or need assistance, please don't hesitate to reach out to us. We would like the opportunity to understand your concerns better and help resolve any problems you might have.
You can contact us via our Support Page (https://www.usa.philips.com/c-w/support-home/support-contact-page). Additionally, you can reach us on Facebook (https://www.facebook.com/Philips), Instagram (https://www.instagram.com/Philips), or Twitter (https://twitter.com/PhilipsCare).
We want to make sure you have a positive experience with our products.
Best regards,
Philips Consumer Care
Thank you for sharing your feedback. We’re sorry to hear that you're not satisfied with the quality of the toothbrush.
We strive to maintain high-quality standards across all our products, regardless of price. If you're experiencing any specific issues or need assistance, please don't hesitate to reach out to us. We would like the opportunity to understand your concerns better and help resolve any problems you might have.
You can contact us via our Support Page (https://www.usa.philips.com/c-w/support-home/support-contact-page). Additionally, you can reach us on Facebook (https://www.facebook.com/Philips), Instagram (https://www.instagram.com/Philips), or Twitter (https://twitter.com/PhilipsCare).
We want to make sure you have a positive experience with our products.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: CcScott
from Melbourne, FL
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great brush for the price. I really like the sharp stylish look of this brush. It looks great in my bathroom and performs nicely. I personally don’t need all the extras and this simple desis perfect for those who want sonic clean teeth without the high price tag.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
The only toothbrush that cleans my teeth
on December 24, 2024
Posted by: SicEm247
from Texas
Gender:Male
I have tried at least 7 different toothbrushes to clean my stain-prone teeth. This Sonicare is the only toothbrush that leaves my teeth feeling clean. If you struggle with coffee stains that cling to your teeth because of plaque, this toothbrush is for you!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Delwar
from Ajax, Ontario
Gender:Male
Verified Purchase:Yes
Simple and easy to use , good price I recomend this.
I would recommend this to a friend!
Written by a customer while visiting philips.com