[This review was collected as part of a promotion.] I love the feature that tells you when you are applying too much pressure and I like the slim design. I feel my teeth even cleaner than my previous Sonicare even if I was using the same heads.
[This review was collected as part of a promotion.] I have been using Phillips sonic toothbrushes for 20 years. Before that just getting my teeth cleaned caused me to white knuckle the arms of the chairs. And the bleeding, yeah gads my gums were a mess. Now I hardly never get a cavity, cleaning just another routine happening, and my gums never bleed. But you Phillips, you were supposed to send me a free tooth brush which I have never received! Not a good look.
[This review was collected as part of a promotion.] This very morning it wouldn't turn off. I plugged it back in and it stopped, but then bussed. I unplugged it and it was silent. It's broken. Please send me a new one.
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef Durvesh, Philips Consumer Care, November 15, 2023
Hi there,
Thank you for writing your review, and we are sorry to hear about the issue that you are facing with your Philips Sonicare Toothbrush. All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online HERE: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1& 24/7.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
[This review was collected as part of a promotion.] The handle and brush head would not stay connected to allow it to do it's job
No, I would not recommend this to a friend.
Response from philips.comBy Shriya Sawant, Philips Consumer Care, November 17, 2023
Hi Ebbie,
Thank you for writing your review. We're sorry to hear that you are facing issues with your Sonicare Toothbrush. All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1& 24/7. If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.