[This review was collected as part of a promotion.] This is the second Phillips toothbrush. I buy it because it has been on the market for a long time with good results
[This review was collected as part of a promotion.] The tooth brush went nice and fast for the first few weeks but then it slowed down. It seems to vibrate a little but Im not sure how good it really cleans now. I know it was supposed to slow down some but it slowed down too much.
[This review was collected as part of a promotion.] I've used Phillips products in the past and have been very satisfied. However, this particular product wasn't very powerful and would only work if I barely pressed against my teeth to brush. Wasn't as sturdy as I had hoped for.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 10, 2025
Hi snickelfritz,
We are sorry to hear that this product did not meet your expectations, especially given your past satisfaction with Philips products.
Our aim is to provide devices that offer both powerful performance and durability, so it’s disappointing to see that this toothbrush fell short in those areas. It’s possible that the device you received may have a defect, and we would like to help resolve this issue for you as quickly as possible.
Please reach out to our support team so we can look into this matter and find a solution. You can contact us via social media on Facebook (https://www.facebook.com/Philips), Instagram (https://www.instagram.com/Philips), and X (https://twitter.com/PhilipsCare). If social media isn’t convenient for you, you can also get in touch through our support page (https://www.usa.philips.com/c-w/support-home/support-contact-page).
We value your feedback and hope to restore your confidence in our products.
[This review was collected as part of a promotion.] This toothbrush has made an amazing difference in My overall clean feeling after brushing. I no longer feel the saliva buildup on the back of my teeth that I could never sufficiently remove with a manual toothbrush. The intensity warning has been great as my dentist has previously mentioned brushing too hard, and it's also great having the built-in timer to know when you've rushed a sufficient amount of time. I also like that I can go over a week on one charge, so if I'm traveling I'm not worried about my toothbrush dying or having to carry a charging unit with me. Overall, the product is wonderful!
[This review was collected as part of a promotion.] At first I wasn't sure I would like this type of toothbrush because I had never had an electric toothbrush before. But after using it for over a month I really like it. I especially like the two speeds and the ease with which I am able to recharge the toothbrush.