[This review was collected as part of a promotion.] I purchased this replacement for my Sonicare which I owned for 10 years. I am basically using this new one as a "manual" toothbrush as it has no vibration. I am extremely disappointed. I have discarded the box as I trusted this new model would last as long as my last one. I am disabled and housebound and unable to return it. I've read all troubleshooting and many reviews and cannot solve problem.
No, I would not recommend this to a friend.
Response from philips.comBy Ourania Gianni, Philips Consumer Care, January 10, 2025
Hi,
Thank you for letting us know about your experience with our products, we are really sorry that our product did not meet with your needs.If you still have more questions, we would like to help consideraring your position so that we can resolve this issue.We kindly invite you to please contact us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips), and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page).
[This review was collected as part of a promotion.] I have had this toothbrush for about a week. I have already noticed a difference since changing from my manual toothbrush. Brushing my teeth has gotten a lot easier and my teeth are visibly looking cleaner. The timer is also a great feature. Now I do not have to worry about not brushing long enough. Great product.
[This review was collected as part of a promotion.] I look forward to brushing now. I love that the toothbrush cleans my teeth so well, and I like that the timer lets me know how long I have been brushing.
[This review was collected as part of a promotion.] After two or three uses I've had to take the brush head off to clean the build up between the head and body. This causes the product not to properly to function.
[This review was collected as part of a promotion.] Very pleased with this tooth brush. I recently purchased this after using the same brand tooth brush for six years. I look forward to using this new tooth brush for several years.
[This review was collected as part of a promotion.] My dental hygienist recommended the Sonic electric toothbrush during a recent visit, and I am so glad she did! The results from using this toothbrush far exceed that of regular brushing, and the Sonic toothbrush is so easy to use. I am very satisfied with this purchase.