Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Customer Rating
1
Electronic setting cannot be adjusted; no good.
on January 14, 2025
Posted by: Reallyexasperated
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the fourth and fifth Sonicare I've bought. The toothbrush remains in the gentle, beginning mode of pressure and speed. Made several attempts at following the directions to move to full pressure and speed, but the electronics in the toothbrush will not let me do this. This is the second 4100 I've bought, and both have the same problem. I am betting more expensive Sonicare brushes do not have this problem.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, January 18, 2025
Hello!
Thank you for sharing your feedback. We are sorry to hear that you are facing issues with your 4100 toothbrushes. This is definitely not the experience we want you to have with any of our products. We can help you. Please contact us direct so we can look into this and find a solution.
You can get in touch via Social Media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon.
Best regards,
Philips Consumer Care
Thank you for sharing your feedback. We are sorry to hear that you are facing issues with your 4100 toothbrushes. This is definitely not the experience we want you to have with any of our products. We can help you. Please contact us direct so we can look into this and find a solution.
You can get in touch via Social Media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Taylormade Jesus
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome product. Teeth have never felt cleaner, can’t believe it took me thing long!
Written by a customer while visiting philips.com
Posted by: Lanny413
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My teeth have a noticeable difference in color in just a few months
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Calamity Jon
Verified Purchase:Yes
[This review was collected as part of a promotion.] I would've liked the brush better if it were capable of using standard AA batteries-if not other replaceable batteries/
Written by a customer while visiting philips.com
Posted by: Cinskiss1957
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like how clean this toothbrush gets my teeth. The small, vibrating head is easier on my teeth and gums. I definitely like not replacing the batteries and having it plugged in.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Lighthouse29
Verified Purchase:Yes
[This review was collected as part of a promotion.] The only drawback (for me) is the size of the brush head; it should be a little big bigger.
Written by a customer while visiting philips.com
Posted by: Tx14
Verified Purchase:Yes
[This review was collected as part of a promotion.] A nice easy to use and charge practical toothbrush
Written by a customer while visiting philips.com
Posted by: KSgirl
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve been using Sonic electric toothbrush’s for over 20 years. This is my 3rd one and my favorite. I love the slim design both the toothbrush itself and the charging base. I will certainly travel with this one. The unit also lets me know if I’m pressing too hard.
I would recommend this to a friend!
Written by a customer while visiting philips.com