Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Music Mom
Verified Purchase:Yes
[This review was collected as part of a promotion.] Our daughter recommended this toothbrush to my husband and me. I'm so glad she did! After is Ng this toothbrush, my teeth feel like I just left the dentist's office after a cleaning. My teeth have never felt this clean, even after scrubbing with a manual toothbrush. This brush is great, and I highly recommended it.
Written by a customer while visiting philips.com
Posted by: Joots1
Verified Purchase:Yes
[This review was collected as part of a promotion.] Compact unit, very quiet. Nice-looking. It plugs into a computer plug, not an electric plug.
Written by a customer while visiting philips.com
Customer Rating
3
The product does work but I would rather have the
on January 28, 2025
Posted by: A bit dissapointed
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I did not understand the difference in the various models prior to this purchase. I had a C3 for a couple of years that stopped working. I thought this was the correct replacement but have since learned it is much smaller with less power and 4 steps rather than 8 in the brushing cycle.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Dinoy
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love using this electric toothbrush because it's small. Powerful and cleans my teeth well. Only wish it had a case for it. I had a Phillips before this one. It was bigger but I like this size better.
Written by a customer while visiting philips.com
Customer Rating
1
Would not purchase another sonic toothbrush.
on January 27, 2025
Posted by: Kolkat
Verified Purchase:Yes
[This review was collected as part of a promotion.] The sonic vibration doesn’t turn on when you press the on button. Sometimes it takes up to a minute. Sometimes it turns on and vibrates so hard it hurts my teeth. End up using the sonic toothbrush on the inside gums and then switch to my regular toothbrush.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 28, 2025
Hi,
Thank you for sharing your experience with your Philips Sonicare toothbrush. We’re sorry to hear about the issues you’ve encountered and understand the frustration this has caused.
This is not the experience we want our customers to have. Please stop using the toothbrush to prevent any further discomfort, and reach out to us directly so we can assist you with this issue. We want to ensure you receive a product that meets your expectations and functions correctly.
You can contact us via social media on Facebook (facebook.com/Philips), Instagram (instagram.com/Philips), or X (twitter.com/PhilipsCare), or through our Support Page (usa.philips.com/c-w/support-home/support-contact-page). Mentioning these details will help us prioritize and address your concerns promptly.
Thank you for bringing this to our attention. We appreciate your understanding and look forward to resolving this matter for you.
Best regards,
Philips Consumer Care
Thank you for sharing your experience with your Philips Sonicare toothbrush. We’re sorry to hear about the issues you’ve encountered and understand the frustration this has caused.
This is not the experience we want our customers to have. Please stop using the toothbrush to prevent any further discomfort, and reach out to us directly so we can assist you with this issue. We want to ensure you receive a product that meets your expectations and functions correctly.
You can contact us via social media on Facebook (facebook.com/Philips), Instagram (instagram.com/Philips), or X (twitter.com/PhilipsCare), or through our Support Page (usa.philips.com/c-w/support-home/support-contact-page). Mentioning these details will help us prioritize and address your concerns promptly.
Thank you for bringing this to our attention. We appreciate your understanding and look forward to resolving this matter for you.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: CavyMom
Verified Purchase:Yes
[This review was collected as part of a promotion.] My dental hygienist recommended the Sonicare toothbrush to me years ago. Since then, I've upgraded to this newer model. I love the fact that the charge lasts about two weeks. It paid for itself in what I've saved in dental bills and my teeth and gums have never been healthier.
Written by a customer while visiting philips.com
Posted by: cowboy3501
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] At first I was very leery about trying a new kind of toothbrush but after using it a few times I really like it and like the way it makes my mouth and teeth feel.
Written by a customer while visiting philips.com
Posted by: Tommy25
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The product does a great job! Recommend to anyone.
I would recommend this to a friend!
Written by a customer while visiting philips.com