Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Enjoy the clean feeling it gives. I also enjoy that it has a timer and you know you are brushing long enough.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: hunt4608
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Received as a Christmas gift. Good quality and works well.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: t two
Verified Purchase:Yes
[This review was collected as part of a promotion.] i am still waiting for the complimentary brush that the company was to send me for punching this shaver.288 mistland trail. ruckersville va. 22968
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, February 3, 2025
Hi,
Thank you for bringing this to our attention, and we are sorry to hear that you have not yet received the complimentary brush with your shaver purchase.
To resolve this issue promptly, please reach out to us directly with your order details and any relevant information.
You can contact us via social media on Facebook (facebook.com/Philips), Instagram (instagram.com/Philips), or X (twitter.com/PhilipsCare), or through our Support Page (usa.philips.com/c-w/support-home/support-contact-page). Providing your order number and the details of your request will help us expedite the process.
We appreciate your feedback and hope to assist you in resolving this matter.
Best regards,
Philips Consumer Care
Thank you for bringing this to our attention, and we are sorry to hear that you have not yet received the complimentary brush with your shaver purchase.
To resolve this issue promptly, please reach out to us directly with your order details and any relevant information.
You can contact us via social media on Facebook (facebook.com/Philips), Instagram (instagram.com/Philips), or X (twitter.com/PhilipsCare), or through our Support Page (usa.philips.com/c-w/support-home/support-contact-page). Providing your order number and the details of your request will help us expedite the process.
We appreciate your feedback and hope to assist you in resolving this matter.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: BobbyD.
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The 4100 works the way an electric toothbrush should. No complaints whatsoever. Has just enough bells and whistles to make it a pleasure to use without all the expensive extras you really don't need.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Kdubb
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m not sure it’s working correctly. Battery dies down quickly and the two speeds don’t always work when I try to switch.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, February 1, 2025
Hi,
Thank you for bringing this to our attention, and we are sorry to hear about the issues you’re experiencing with your Sonicare toothbrush.
To help resolve these issues, please try the following tips:
1. Charging: Ensure the device is fully charged before each use. Sometimes a full charge cycle can help reset the battery's performance.
2. Cleaning: Clean the device thoroughly, as debris can affect its functionality.
3. Switching Speeds: Try switching the speeds while the device is off, and then turning it on to see if it helps stabilize the functionality.
If these steps don't improve its performance, please reach out to us directly for further assistance. We want to ensure you receive a product that meets your expectations.
You can contact us via social media on Facebook (facebook.com/Philips), Instagram (instagram.com/Philips), or X (twitter.com/PhilipsCare), or through our Support Page (usa.philips.com/c-w/support-home/support-contact-page).
We appreciate your feedback and hope to assist you in resolving this matter.
Best regards,
Philips Consumer Care
Thank you for bringing this to our attention, and we are sorry to hear about the issues you’re experiencing with your Sonicare toothbrush.
To help resolve these issues, please try the following tips:
1. Charging: Ensure the device is fully charged before each use. Sometimes a full charge cycle can help reset the battery's performance.
2. Cleaning: Clean the device thoroughly, as debris can affect its functionality.
3. Switching Speeds: Try switching the speeds while the device is off, and then turning it on to see if it helps stabilize the functionality.
If these steps don't improve its performance, please reach out to us directly for further assistance. We want to ensure you receive a product that meets your expectations.
You can contact us via social media on Facebook (facebook.com/Philips), Instagram (instagram.com/Philips), or X (twitter.com/PhilipsCare), or through our Support Page (usa.philips.com/c-w/support-home/support-contact-page).
We appreciate your feedback and hope to assist you in resolving this matter.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Happy brusher 2
Verified Purchase:Yes
[This review was collected as part of a promotion.] I tried another brand and quickly gave it up. I love this toothbrush--it is easy to use and makes my mouth feel so clean. It is the right size to fit in my mouth and the charge lasts for a month.
Written by a customer while visiting philips.com
Posted by: Bamboozeled
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had a sonic toothbrush for about three years before it died. I purchased this one in the hopes that it would be like my other one. It is NOTHING like my original. I do not like the way it starts slow and sometimes goes stronger but sometimes takes forever to go better. I did what it said to do to eliminate the gradual increase in power but it still starts on low power and takes forever to increase. It is frustrating!
No, I would not recommend this to a friend.
Response from philips.comBy Maria Gabrielyan, Philips consumer care, January 31, 2025
Hello,
Thank you for your feedback. We are very sorry to hear that your experience with the 3100 Series Sonic electric toothbrush was not as pleasant as you had hoped. We strive to keep our customers happy and use feedback like this to improve.
If you have any questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for your feedback. We are very sorry to hear that your experience with the 3100 Series Sonic electric toothbrush was not as pleasant as you had hoped. We strive to keep our customers happy and use feedback like this to improve.
If you have any questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: EJHR
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my first timing using this brand of toothbrush and after using this Sonic electric toothbrush I have been more than pleased with the results that I get from this toothbrush. It cleans my teeth better and it makes my gums feel absolutely fantastic. I love the 2 minute timer and the choice of speed level it has. I even told my dentist what I use now and he said that he uses the exact same toothbrush. I'm extremely happy.
I would recommend this to a friend!
Written by a customer while visiting philips.com