Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It makes loud noises and sometimes quits altogether
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, February 10, 2025
Hi,
Thank you for bringing this to our attention, and we are sorry to hear about the issues you're experiencing with your Sonic Toothbrush.
To help resolve these issues, please try the following tips:
1. Make sure all parts of the toothbrush are securely assembled. Sometimes, loose components can cause unusual noises.
2. Clean the toothbrush, especially the area around the brush head attachment. Debris can sometimes interfere with its operation.
3. Ensure the toothbrush is fully charged. If the battery is low, this can affect its performance and cause it to stop working intermittently.
If these steps do not improve its performance, please reach out to us directly for further assistance. We want to ensure you receive a product that operates smoothly and reliably.
You can contact us via social media on Facebook (facebook.com/Philips), Instagram (instagram.com/Philips), or X (twitter.com/PhilipsCare), or through our Support Page (usa.philips.com/c-w/support-home/support-contact-page).
We appreciate your feedback and hope to assist you in resolving this matter.
Best regards,
Philips Consumer Care
Thank you for bringing this to our attention, and we are sorry to hear about the issues you're experiencing with your Sonic Toothbrush.
To help resolve these issues, please try the following tips:
1. Make sure all parts of the toothbrush are securely assembled. Sometimes, loose components can cause unusual noises.
2. Clean the toothbrush, especially the area around the brush head attachment. Debris can sometimes interfere with its operation.
3. Ensure the toothbrush is fully charged. If the battery is low, this can affect its performance and cause it to stop working intermittently.
If these steps do not improve its performance, please reach out to us directly for further assistance. We want to ensure you receive a product that operates smoothly and reliably.
You can contact us via social media on Facebook (facebook.com/Philips), Instagram (instagram.com/Philips), or X (twitter.com/PhilipsCare), or through our Support Page (usa.philips.com/c-w/support-home/support-contact-page).
We appreciate your feedback and hope to assist you in resolving this matter.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Larry W.
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great mobile toothbrush, lightweight and affordable. It does the job.
Written by a customer while visiting philips.com
Posted by: Mary Todd
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] First time switching to an electric toothbrush and it’s been life-changing! My teeth feel way cleaner and it makes my daily routine easier. I also appreciate how long the device stays charged.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Dgter
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love how this toothbrush makes my teeth feel cleaner. This toothbrush gets in between the crevices.
Written by a customer while visiting philips.com
Posted by: Esstevan
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love it , I can really tell my teeth are clean more and more each use.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: monty3333
Verified Purchase:Yes
[This review was collected as part of a promotion.] The electric toothbrush is ok. I like the manual toothbrush better. My family all like this toothbrush.
Written by a customer while visiting philips.com
Posted by: Sdlawman
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Powerful and efficient… leaves my mouth and teeth feeling incredibly clean
Written by a customer while visiting philips.com
Posted by: Mvamarillo
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The best electric toothbrush I’ve ever owned, long lasting battery!
I would recommend this to a friend!
Written by a customer while visiting philips.com