Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Dory503
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my toothbrush!! It cleans my teeth so good! I have never had a toothbrush like this before. I would recommend this toothbrush to everyone! I got my daughter the same toothbrush and she loves it too.
Written by a customer while visiting philips.com
Posted by: Tsibley898
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Toothbrush doesn't vibrate that well and I feel like I don't get a good cleaning
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, March 21, 2025
Hi Tsibley898,
Thank you for letting us know about your concern, and we're sorry for any inconvenience this has caused you. Here are a few steps that can help:
Charge the Toothbrush: Ensure the toothbrush is fully charged. Place it on its charging base and let it charge for at least 24 hours.
Check the Brush Head: Examine the brush head for wear and tear. If the bristles are frayed or worn out, replace it with a new one. We Philips recommends changing the brush head every 3 months.
Clean the Brush Handle and Head: Remove the brush head and thoroughly clean both the handle and the head. Build-up of toothpaste and debris can sometimes affect the performance.
Check if your warranty: Sonicare Toothbrush have a 2 year warranty. If your Toothbrush is still under warranty, please consider reaching out to us.
If this doesn't help, please consider reaching out to us. We're available on Facebook (@Philips) and X (@PhilipsCare). you can also reach out to us via the contact page:https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR%2BTOOTHBRUSHES_CA. We're more than happy to assist you!
Hope to hear to you soon!
Kind regards,
Philips Consumer Care
Thank you for letting us know about your concern, and we're sorry for any inconvenience this has caused you. Here are a few steps that can help:
Charge the Toothbrush: Ensure the toothbrush is fully charged. Place it on its charging base and let it charge for at least 24 hours.
Check the Brush Head: Examine the brush head for wear and tear. If the bristles are frayed or worn out, replace it with a new one. We Philips recommends changing the brush head every 3 months.
Clean the Brush Handle and Head: Remove the brush head and thoroughly clean both the handle and the head. Build-up of toothpaste and debris can sometimes affect the performance.
Check if your warranty: Sonicare Toothbrush have a 2 year warranty. If your Toothbrush is still under warranty, please consider reaching out to us.
If this doesn't help, please consider reaching out to us. We're available on Facebook (@Philips) and X (@PhilipsCare). you can also reach out to us via the contact page:https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR%2BTOOTHBRUSHES_CA. We're more than happy to assist you!
Hope to hear to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: DahlinDeDe
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like my toothbrush. I wasn’t sure if it would clean as well as it does, because the heads don’t rotate, but I’m very pleased with my purchase.
Written by a customer while visiting philips.com
Customer Rating
3
We like the size of and style of these brushes.
on March 20, 2025
Posted by: DaisyMae
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] We like our older Phillips toothbrush. We are getting used to the sound with can be loud. Not the the silent ones we used before.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Allen333
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does what it is supposed to do. I wanted a vibrating brush, not a rotary. It has been working well. Good battery life.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: haggis16
Verified Purchase:Yes
[This review was collected as part of a promotion.] It wouls be nice if it would shut off after the two minutes
Written by a customer while visiting philips.com
Posted by: jsmjrich
Verified Purchase:Yes
[This review was collected as part of a promotion.] This toothbrush takes the guessing out of brushing my teeth. It signals when I am brushing too hard and quits after 2 minutes.
Written by a customer while visiting philips.com
Posted by: Nove70
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my new 4100 series. It is lighter the other one I had and the bristle are alot smoother on my teeth. The charge also longer also.
Written by a customer while visiting philips.com