Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: bcks66
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good toothbrush, BUT the battery does not hold its charge and it has to be charged every 2 or 3 days.
Written by a customer while visiting philips.com
Posted by: Brff
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] second Sonic tooth brush and it works as good as the first
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Peanut Butter
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product lives up to it's advertising! If my arthritic hands are applying too much pressure, the sound it makes is easily noticeable. This keeps me from damaging my gums.
Written by a customer while visiting philips.com
Posted by: SFDO
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Easy Start feature has been an irritation. It has been impossible to disable it even though I've been using it for over two months, three times a day. I've tried the using the settings as described in the user manual but it seems to reset to the Easy Start mode every time I put it back onto the charging base.
No, I would not recommend this to a friend.
Response from philips.comBy Ourania Gianni, Philips Consumer Care, March 25, 2025
Hello.
Thank you for letting us know. Surely something is not going the right way, we would love to look into this with you and find a way to resolve it.
Please feel free to contact us through social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips) and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best regards.
Philips Consumer Care
Thank you for letting us know. Surely something is not going the right way, we would love to look into this with you and find a way to resolve it.
Please feel free to contact us through social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips) and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best regards.
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Below average lifespan
on March 23, 2025
Posted by: lobo go
I really liked my toothbrush but it lasted just under 2 years before completely going on the fritz. It kept turning itself on at 5 in the morning and wouldn’t respond to any type of interaction to the point where i had to destroy it just to be able to get some sleep. Really unfortunate, I was hoping this would last me much much longer.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: old Paul
Verified Purchase:Yes
[This review was collected as part of a promotion.] Hi
as your paper inside the box, I register when I opened the box.
as your paper inside the box, I register when I opened the box.
i should received a brush head, so far I did not receive at all.
Written by a customer while visiting philips.com
Posted by: Kabby
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really like this toothbrush, does a great job and handle is much smaller.
Its not fancy, no timers or anything.
Plain simple and nice
Plain simple and nice
Written by a customer while visiting philips.com
Posted by: Me50
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Was great for a week and quit working. Bought 4 and the other 3 are good.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, March 24, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with your Sonicare, and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please reach out to us via Social Media on Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use Social Media, you can also get in touch via our contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with your Sonicare, and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please reach out to us via Social Media on Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use Social Media, you can also get in touch via our contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com