[This review was collected as part of a promotion.] I rated my new Philips tooth brush 5* because the device seems more powerful and streamlined than my previous model. Also, when restarting for extended brushing it automatically starts the previous setting.
I bought it because my other toothbrush broke way too soon.
Response from philips.comBy Ourania Gianni, Philips Consumer Care, April 25, 2025
Hello. Thank you for sharing your feedback with us and for giving our products another try. We hope this will be the right match for you and your routine. If you have any remaining questions from your last purchase, we would love to answer them and hand out some tips. Please feel free to contact us through social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips) and [X](https://twitter.com/PhilipsCare). Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.ca/c-w/support-home/support-contact-page.html). Hope to talk to you soon! Best regards. Philips Consumer Care
[This review was collected as part of a promotion.] I don't feel my teeth get as clean. I feel like I need to brush every few hours. Going back to an Oral B.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, April 23, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with our product and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your questions and concerns are important to us, and we're here to help.
[This review was collected as part of a promotion.] I must start by saying I replaced the pro version of this toothbrush with this less expensive one. And you get what you pay for here. It operates as if should but after having the pro version I’m unsatisfied and will purchase the pro next time