Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Catniss
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have been using a Phillips toothbrush for many years. It’s a quality product that is well made. I
like the new design very much except the on/off button is in the wrong place. Would recommend it.
like the new design very much except the on/off button is in the wrong place. Would recommend it.
Written by a customer while visiting philips.com
Posted by: Catty55557
Verified Purchase:Yes
[This review was collected as part of a promotion.] Terrible! Very weak even fully charged. Had 2 of these, returned 1 threw the next one out. Bought the 6000, much better. Much stronger. Works very well.
No, I would not recommend this to a friend.
Response from philips.comBy Maria Gabrielyan, Philips consumer care, May 25, 2025
Hello Catty,
Thank you for your feedback. We are very sorry to hear that your experience with the 3100 series electric toothbrush was not as pleasant as you had hoped. We strive to keep our customers happy and use feedback like this to improve.
If you have any questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for your feedback. We are very sorry to hear that your experience with the 3100 series electric toothbrush was not as pleasant as you had hoped. We strive to keep our customers happy and use feedback like this to improve.
If you have any questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: JJ60
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Long lasting, reliable & really gets the job done. Everyone in the family has one, highly recommend
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Brucepiano
Verified Purchase:Yes
[This review was collected as part of a promotion.] The toothbrush was recommended by Wirecutter.
Very quiet, and not complicated. Two speeds. The special brush is excellent and my teeth do not feel sensitive after brushing.
Very quiet, and not complicated. Two speeds. The special brush is excellent and my teeth do not feel sensitive after brushing.
It’s easier to clean. I have no buildup on my unit as in previous Phillips toothbrushes.
This is a redesigned toothbrush and is a big improvement over previous Phillips models I’ve owned.
This is a redesigned toothbrush and is a big improvement over previous Phillips models I’ve owned.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: DianeinTheVillages
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The toothbrush works well. I like the notification of time to move to next quadrant of my mouth.Price was very reasonable.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Shar1
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s thin and it’s streamline. And the brush head does not have holes in it like Oral-B so that all the liquid from your mouth runs down the brush head and out the holes and down your arm while you’re brushing your teeth. Sonicare does not do that That’s why I bought it but 4100 is way too weak and soft for me.
Written by a customer while visiting philips.com
Posted by: stl1fan1
Verified Purchase:Yes
[This review was collected as part of a promotion.] After using the Philips Sonicare versus similar products from other companies, the Sonicare really made my mouth feel clean and refreshed from the similar products or conventional brushing.
Written by a customer while visiting philips.com
Posted by: Cowies
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the slim design and the electronic features such as the timers and pressure sensor.
Written by a customer while visiting philips.com