Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: M&Ms
Verified Purchase:Yes
[This review was collected as part of a promotion.] Don’t think it’s as powerful as my 10 year old e series one that I dropped insink and it broke.
Written by a customer while visiting philips.com
Posted by: Rob from Mountain City
Verified Purchase:Yes
[This review was collected as part of a promotion.] Do you enjoy that feeling your mouth has when your teeth have been professionally cleaned? That is what you get each and every time you use the Philips Sonic toothbrush! I cannot believe we waited so long before getting this device. I cannot wait to here what our dental hygienist has to say at our next visit. Based upon my experience, you will not be disapointed with your purchase of this device.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Georgee
Verified Purchase:Yes
[This review was collected as part of a promotion.] My teeth feel like I had a dentist cleaning every time I brush! My only complaint would be not wanting to brush more than twice a day due to the aggressive brushing. I typically liked to brush 3 times a day.
Written by a customer while visiting philips.com
Posted by: Willy0912
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I don't feel that this toothbrush is as effective as the last one I had, it doesn't feel like my teeth are as clean as they should be. The last one I had, I bought in 2005, I thought it was the same model.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Philcust
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good customer service. Reliable product. Have purchased multiple Philips products
Written by a customer while visiting philips.com
Posted by: Mangoman
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] There were few basic problem with brush.
1. The brush head vibrates. During brushing, if we keep mouth open, it spills the paste on wash basin and mirror. How can we brush with mouth close?
2. There is actually no stand. Only stand is with with power outlet attached. It means I always have to plug-in the device which will consume electricity and also battery life would go down pretty fast. There should be only stand available and based on requirement, we can plug to power outlet attached
1. The brush head vibrates. During brushing, if we keep mouth open, it spills the paste on wash basin and mirror. How can we brush with mouth close?
2. There is actually no stand. Only stand is with with power outlet attached. It means I always have to plug-in the device which will consume electricity and also battery life would go down pretty fast. There should be only stand available and based on requirement, we can plug to power outlet attached
No, I would not recommend this to a friend.
Response from philips.comBy Georgios Mariolis, Philips Consumer Care, June 2, 2025
Hey,
Thank you for sharing your feedback with us. We’re truly sorry to hear that our product has not met your expectations. We'd like to look into your case immediately and resolve your issue as quickly as possible.
Please reach out to us on Facebook, Instagram, or X @Philips. If social media isn't convenient for you, you can also contact us through the Philips support page.
We look forward to resolving this issue for you.
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We’re truly sorry to hear that our product has not met your expectations. We'd like to look into your case immediately and resolve your issue as quickly as possible.
Please reach out to us on Facebook, Instagram, or X @Philips. If social media isn't convenient for you, you can also contact us through the Philips support page.
We look forward to resolving this issue for you.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Linch
Verified Purchase:Yes
[This review was collected as part of a promotion.] Both my husband and I bought this toothbrush and love the way it makes our teeth feel.
Written by a customer while visiting philips.com
Posted by: N/AAA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Little inconsistent on speed. Sometimes only has slow speed.
Written by a customer while visiting philips.com