Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: mommasita13
Verified Purchase:Yes
[This review was collected as part of a promotion.] The 4100 does not work properly. This is the second one that I had it won't vibrate when brushing. I do not recommend this model. With that said Philip did replace it with the 5100 and there is no comparison in brushes. Highly recommend the 5100 series.
Response from philips.comBy Philips Consumer Care, June 14, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with the Philips Sonicare 4100 Series and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with the Philips Sonicare 4100 Series and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Ruger85614
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The only thing that sticks out positively is the price.
The strength of this toothbrush is weak. No power in the toothbrush. If you follow the guidance of the machine for when you brush too hard, you would barely be touching your teeth, let alone clean them.
The strength of this toothbrush is weak. No power in the toothbrush. If you follow the guidance of the machine for when you brush too hard, you would barely be touching your teeth, let alone clean them.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, June 13, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with the Philips Sonicare 4100 Series and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with the Philips Sonicare 4100 Series and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
Stay charged many days. No need to pack the charge
on June 12, 2025
Posted by: Plummie
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I wish the brush was a little larger with soft bristles.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: jackson269
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had a similar item before, but the battery finally died. The new one is a great replacement and even a bit smaller in the hand. Good product!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Ky7531
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is an incredible toothbrush, I find it does a great job cleaning the teeth. I found my teeth getting white and gums are healthier. I would highly recommend this toothbrush to everyone.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: joooooo
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] my dental hygienist suggested it, but it doesn't do a thorough job. When done using it, there is still stuff left behind between teeth
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Chadd
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does the job, not as powerful as my last one from Philips. Do not like fact that the mode indicator is not on this model.
Written by a customer while visiting philips.com
Posted by: BJBPD
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have owned Phillips electric tooth brushes for years and have always liked them very much. My complaint about this one is that it is not textured and is very hard to hold onto. Please go back to making them textured.
Written by a customer while visiting philips.com