Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: NewUser1
Verified Purchase:Yes
[This review was collected as part of a promotion.] The electric toothbrush makes it easier to floss. I like the simplicity of the toothbrush functions. I just wish that changing modes was easier. Trying to get the right beeps is irritating.
Written by a customer while visiting philips.com
Posted by: Crzyjen
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best toothbrush I’ve ever used. My teeth feel like they were cleaned by the dentist every day!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Strength of the vibrations deplete — it’s a manual
on August 2, 2025
Posted by: Kay227
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m actually really sad to write this, but I haven’t even had the toothbrush for 6 months and the vibration setting is not as high as when i first purchased it. I feel like it barely cleans. My parents had the early version of this toothbrush for over 20 years before they had to buy a new one. i don’t know what happened but very disappointed.
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, August 2, 2025
Hello!
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: NORTHSHORE
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the timer! It helps me cover all areas of Mt teeth efficiently.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Who? Me?
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the soft bristles on the toothbrush. It’s quiet. Just the right size. However the light on the handle of the brush could stand to be a bit brighter and more visible.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Signmania
Verified Purchase:Yes
[This review was collected as part of a promotion.] Unit works fine. Not happy that the unit did not come with a charger. At that price I shouldn't have to buy a charger. Plus, the charger sticks out from the outlet so it takes up space above the counter. I wish they had kept the charging unit integrated in the base.
Written by a customer while visiting philips.com
Posted by: Happy813
Verified Purchase:Yes
[This review was collected as part of a promotion.] My new Dentist highly recommended it as I have issue with plaque build up . I have enjoyed the gentle brushing and the cleansing .
My teeth feel cleaner and look brighter.
My teeth feel cleaner and look brighter.
Written by a customer while visiting philips.com
Posted by: Georgeous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cleans my teeth much better than my old Phillips and is o much lighter and easier to handle.
BUT the little "ding" and flash routine is ridiculous. convinced that the programmers all are toothless and don't use the product!
Hard to hear and flash is so fast I have no idea what just happened!
When I am brushing and the touch seems too light I have no idea and no way of quietly determining if the settings have changed. Hard to mess with dings and flashing lights with toothpaste running down your chin.
Surely a light system that is on all the time would not spoil the sleek look and feel of the item
BUT the little "ding" and flash routine is ridiculous. convinced that the programmers all are toothless and don't use the product!
Hard to hear and flash is so fast I have no idea what just happened!
When I am brushing and the touch seems too light I have no idea and no way of quietly determining if the settings have changed. Hard to mess with dings and flashing lights with toothpaste running down your chin.
Surely a light system that is on all the time would not spoil the sleek look and feel of the item
Written by a customer while visiting philips.com