Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Pink312
Verified Purchase:Yes
[This review was collected as part of a promotion.] I wish it had come with at least one extra brush..
Written by a customer while visiting philips.com
Posted by: Shopgirl1
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this model to replace a similar Philips toothbrush,This brush head is smaller than the other ones I’ve had but you can also use the larger brush head ,I’ve found I like this smaller brush head to fit in tight spots,and there’s plenty of power too , so I’d give it 5 stars !
Written by a customer while visiting philips.com
Posted by: WisconsinNana
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sonicare cleans much better than the electric toothbrush that I used to use.
Better features and great battery life.
Better features and great battery life.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: K000
Verified Purchase:Yes
A7000 series unit I had died prematurely and I purchased this to replace it. Power and features are limited. No charger is provided. Pretty basic…not convinced on the value received for the price, but I’ll give it some more time.
Written by a customer while visiting philips.com
Customer Rating
2
Poor quality
on August 21, 2025
Posted by: sunshinebliss
I had an oral b that I used for over 7 years and finally decided to try out philips sonicare. This was a good low price point but in a years time I had to get two replacements. Very unfortunate. I'm glad I registered the product so it was under warranty. I like how slim it is for travel but disappointed at the low quality and poorly made. Once warranty runs out, I would be seeking for another model or brand.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, August 22, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: soundmanart
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very disappointed with this toothbrush. It's not nearly as powerful as the one that it replaced. I can't for the life of me figure out how to set it to not start on low power and then have to push the button again to make it high power even though I followed the steps to program it.
Response from philips.comBy Philips Consumer Care, August 22, 2025
Hi soundmanart,
Thank you for letting us know about your concern, and we're sorry to hear about your experience and any inconvenience this has caused. We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. You can also reach out to us via contact page:https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR. Your questions and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Kind regards.
Philips Consumer Care
Thank you for letting us know about your concern, and we're sorry to hear about your experience and any inconvenience this has caused. We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. You can also reach out to us via contact page:https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR. Your questions and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Kind regards.
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
My Phillips Sonic toothbrush is pretty and works r
on August 21, 2025
Posted by: Doodle 17
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my Phillips Sonic toothbrush because it makes my teeth feel very clean and it stays charged for a long time
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: justtom
Verified Purchase:Yes
[This review was collected as part of a promotion.] We've had the rotating electric toothbrush for 40 years. The Philips sonic is a pleasent surprise. Our teeth, especially the inside surfaces, are cleaner. very nice!
Written by a customer while visiting philips.com