[This review was collected as part of a promotion.] I am disappointed with this new version. the handle is very light, the brush head quite small, the intensity of the vibrations feel weak. Not up to par with previous versions I've had.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, March 9, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
[This review was collected as part of a promotion.] This is an excellent product. I had an earlier version that held up well for many years, until the battery finally gave out. The new unit is a bit smaller than the old, but still runs for many days between charges.
[This review was collected as part of a promotion.] The Sonic tooth brush was recommended to me quite a while back, not sure why I ignored the recommendation for so long, creature of habit I suppose, been using a regular old tooth brush for decades, what did I need with one of these electric things?? Boy o Boy was that a mistake, I love my new Sonic! You can feel the difference after the first use. Better late than never!!
[This review was collected as part of a promotion.] This is my 2nd Sonicare. The first was flawless and it looks like the new one is on the same track.