Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Customer Rating
4
Excellent product
on May 27, 2022
Posted by: Sai 2022
Gender:Female
[This review was collected as part of a promotion.] Easy to hold as it’s weightless. Like the color . Overall excellent.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Great brush, battery doesn't last as long as adver
on May 25, 2022
Posted by: WV RDH
Gender:Female
[This review was collected as part of a promotion.] I'm a dental hygienist and my family and I have been using a Sonicare brush for 20+ years. The brush handle is lightweight and vibrates less than previous models, which I can see as a plus for new users but an adjustment for seasoned users who are accustomed to more vibration. Our teeth still feel just as clean, so that's what matters. The box states that it will hold a charge for 14 days, mine only lasts about 8-9 days (17 brushing cycles - I kept track). Overall, a good brush just a little disappointed in the battery life.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
I love the features.
on May 23, 2022
Posted by: Wendy76
Gender:Female
[This review was collected as part of a promotion.] The battery life is excellent. Love the guided brushing feature as well as the 2-minute timer.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great toothbrush
on May 22, 2022
Posted by: Gene D1969.2
Gender:Male
[This review was collected as part of a promotion.] Charge lasts so long and cleans teeth so much better and easier than standard toothbrush.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
I’m very happy with my purchase, it’s my second el
on May 22, 2022
Posted by: Drewmcm1
Gender:Male
[This review was collected as part of a promotion.] Awesome product, I am on my second toothbrush as I wore out the first one!!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Absolutely love this power toothbrush!
on May 21, 2022
Posted by: Berry2091
Gender:Female
[This review was collected as part of a promotion.] I have hated brushing my teeth my entire life but I finally listened to my dentist and took a leap of faith. I’m so thankful I did. This toothbrush is amazing!!!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Not enough power
on May 21, 2022
Posted by: wildricepudding
Gender:Female
[This review was collected as part of a promotion.] I went down from the diamond clean to this line and it just doesn't have enough power in comparison. Sometimes I brush my teeth twice in a row.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, May 23, 2022
Hi,
Thanks for reaching out to us regarding your Philips Sonicare 4100 Series toothbrush. We are sorry to hear that it does not appear to have enough power and hope we can improve this for you. Firstly, can you make sure the handle is fully charged for 24 hours with no interruptions. Check that the charger is not placed on a metal surface or close to other chargers, as this can interfere with the charging process. Secondly, your Sonicare toothbrush gives you the option to choose between a low and high intensity. You can try the higher intensity to see if this is more suitable by following these steps:
1. Press the power button once to turn on the toothbrush.
2. Press a second time within 2 seconds to change the intensity.
We hope these suggestions help!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for reaching out to us regarding your Philips Sonicare 4100 Series toothbrush. We are sorry to hear that it does not appear to have enough power and hope we can improve this for you. Firstly, can you make sure the handle is fully charged for 24 hours with no interruptions. Check that the charger is not placed on a metal surface or close to other chargers, as this can interfere with the charging process. Secondly, your Sonicare toothbrush gives you the option to choose between a low and high intensity. You can try the higher intensity to see if this is more suitable by following these steps:
1. Press the power button once to turn on the toothbrush.
2. Press a second time within 2 seconds to change the intensity.
We hope these suggestions help!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
Good product
on May 21, 2022
Posted by: Jezabell
Gender:Female
[This review was collected as part of a promotion.] I wanted more of an actual Champagne color, but what’s more important is how it works. I’d like more speed settings, like another electric toothbrush I had. But works great for its price point
I would recommend this to a friend!
Written by a customer while visiting philips.com