Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Customer Rating
1
Weak brush
on June 28, 2022
Posted by: Sad sonicare user
Gender:Female
[This review was collected as part of a promotion.] This toothbrush is too lightweight and has a very weak brush strength or vibration. I lost my Elite toothbrush that I’ve had for 20 years so purchased the 4100 to replace it. I actually hate my new toothbrush and regret not doing more research before buying it.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 1, 2022
Hi,
Thank you for writing your review, your opinion is highly valued. We're sorry to hear that you're not satisfied with the vibration of your toothbrush. This weak vibration may be caused by your Sonicare still having the Easy-Start feature activated. The EasyStart feature gently increases the power over the first 14 brushings to help you get used to the brushing with the Philips Sonicare. To deactivate this feature, follow the instructions on page 14 of the user manual: https://philips.to/3y713Ej. Furthermore, do know that your brush head is equipped with two intensities; Low and High. To change between intensities follow these instructions:
- Press the power button once to turn on the toothbrush.
- Press a second time within 2 seconds to change the intensity
Hope this helps!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for writing your review, your opinion is highly valued. We're sorry to hear that you're not satisfied with the vibration of your toothbrush. This weak vibration may be caused by your Sonicare still having the Easy-Start feature activated. The EasyStart feature gently increases the power over the first 14 brushings to help you get used to the brushing with the Philips Sonicare. To deactivate this feature, follow the instructions on page 14 of the user manual: https://philips.to/3y713Ej. Furthermore, do know that your brush head is equipped with two intensities; Low and High. To change between intensities follow these instructions:
- Press the power button once to turn on the toothbrush.
- Press a second time within 2 seconds to change the intensity
Hope this helps!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Excellent toothbrush!
on June 28, 2022
Posted by: LGRB
Gender:Female
[This review was collected as part of a promotion.] I purchased my toothbrush about a month ago and have been using it twice daily since. The battery lasts about two weeks. I really like the sound change to suggest a move to another part of your mouth. I hope this toothbrush lasts a long time!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Poor Judgment
on June 27, 2022
Posted by: Glass55
Gender:Female
[This review was collected as part of a promotion.] I think the brush is effective. I definitely should have purchased one with the plug in for the charge cord. Plus didn't come with a travel case. I regret not shopping more.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 4, 2022
Hi there, thanks for your comment here. We're sorry to hear you didn't have such a positive experience with the Sonicare, and it's unfortunate the travel case didn't come with the appliance. This must be quite inconvenient for you. We'd recommend getting in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will be happy to help you further!
Hope to speak to you soon.
Kind regards,
Hope to speak to you soon.
Kind regards,
Written by a customer while visiting philips.com
Customer Rating
5
i love this toothbrush. the best i have ever owned
on June 26, 2022
Posted by: mugato
Gender:Male
[This review was collected as part of a promotion.] easy to use. holds a charge a long time. feels great using it. thank you phillips for a fantastic product. will purchase again.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
4100 Series Tooth Brush
on June 26, 2022
Posted by: Mikey 1
Gender:Male
[This review was collected as part of a promotion.] This item works very well and is simple and straight forward to operate.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
I love Philips HX3681/24 Sonic Electric toothbrush
on June 24, 2022
Posted by: johnnie walker
Gender:Male
[This review was collected as part of a promotion.] I will definitely recommend this product to all my friends
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
I absolutely love this product!
on June 24, 2022
Posted by: Walkerlc4
Gender:Male
[This review was collected as part of a promotion.] I chose this rating bc of how well the product performs
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great toothbrush
on June 23, 2022
Posted by: Kathy004
Gender:Female
[This review was collected as part of a promotion.] Best electric toothbrush! Easy to use. Use it for three months and can see results.
I would recommend this to a friend!
Written by a customer while visiting philips.com