Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Bkkkkkk
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very light and slim and easy to use with simple instructions
Written by a customer while visiting philips.com
Posted by: Orlando, FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I replaced an older 4100 series toothbrush and have not been impressed. I did read all about the different way that it cleans (not as strong of a feeling), however, I have not been impressed. will be buying the 6100 as soon as I can to replace. Also, did not like the fact that it did not come with an AC charger... who has a usb in their bathroom?
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, August 30, 2022
Hi,
Thank you for taking the time to share your feedback with us. We are sorry to hear that this Sonicare is not to your liking. We have not provided a charger because of sustainability reasons. At Philips, we are committed to sustainability and making our packaging from recycled and recyclable materials. We have removed the power adapter, which helps prevents the equivalent of over 19 million plastic bottles reaching landfills.
If you have any further questions or would like further assistance, please also get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will be happy to help you further!
Hope to speak to you soon
Kind regards,
Thank you for taking the time to share your feedback with us. We are sorry to hear that this Sonicare is not to your liking. We have not provided a charger because of sustainability reasons. At Philips, we are committed to sustainability and making our packaging from recycled and recyclable materials. We have removed the power adapter, which helps prevents the equivalent of over 19 million plastic bottles reaching landfills.
If you have any further questions or would like further assistance, please also get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will be happy to help you further!
Hope to speak to you soon
Kind regards,
Written by a customer while visiting philips.com
Posted by: Demandme
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I couldn’t stress enough about affordable oral care is! This is the answer to my prayers thank you
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: JVBean
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had your products before, such as Diamond Clean. The 4100 does the job, without
the additional speeds. So, I am used to your product, but find the higher setting on the 4100 is too strong.
the additional speeds. So, I am used to your product, but find the higher setting on the 4100 is too strong.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Nflgiants86
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Many years of using a manual toothbrush, I would quickly brush my teeth and be on my way. With this Philips Sonicare that has a 2 minute timer, I first thought, 2 minutes of brushing? I’ve never done that before. But after using this toothbrush, the 2 minutes seems to fly by. My teeth feel so much cleaner now, and my dentist said my gums look healthier. I am 54 years old, and I have no idea why I waited so long to switch to electric. I highly recommend this toothbrush!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: dpal
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had 4 of these Sonicares over time. Each one has been a bit of a marvel- works well and lasts long. This one made jump to lithium from NiCad, and so is lighter, small, more plastic-y and less rubber-y. I admit I liked the heft and rubber end of the older models better. Also, at first disappointed- power seemed low in comparison to older ones. But I read instructions and was reminded that the power ramps up in the first 5 uses or so- to let your gums adjust. There is a way to defeat- read instructions.
Also, press the button a second time to ramp up to higher power. So it's great, but I miss the manly heft of the older models! A minor point-
Also, press the button a second time to ramp up to higher power. So it's great, but I miss the manly heft of the older models! A minor point-
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This is my first electric toothbrush and I love it
on August 27, 2022
Posted by: Secondbase
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It cleans my teeth very well. My teeth feels smooth and clean after brushing.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Short lived
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The charge doesn’t last long enough. After charging for a full 12 hours it should last more than a couple of days.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, August 29, 2022
Hi Laura,
Thank you for writing your review, your opinion is highly valued. We're sorry to hear that your toothbrush's battery is not lasting very long, we can imagine this must be quite inconvenient. We recommend charging your toothbrush for a full 24 hours, ensuring that the outlet being used is working. Additionally, please ensure that the charging occurs away from metal surfaces and other chargers, to avoid any interferences. Hope this helps!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Thank you for writing your review, your opinion is highly valued. We're sorry to hear that your toothbrush's battery is not lasting very long, we can imagine this must be quite inconvenient. We recommend charging your toothbrush for a full 24 hours, ensuring that the outlet being used is working. Additionally, please ensure that the charging occurs away from metal surfaces and other chargers, to avoid any interferences. Hope this helps!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com