Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: NotARobot
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had two previous toothbrushes with a white handle and base that plugged in. After a year or so, both died and would not recharge. Not sure why. Now this brush has a black handle and base. You no longer can plug it into a wall and instead need a USB port. Such is life in the 21st Century. I think the move has something to do with the environment. I am more interested to see if this one lasts any longer.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
It is light and able to take with me on trips
on August 31, 2022
Posted by: MS.TItan
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I give it a high 5 as I can feel the difference in cleaning my teeth. It lets me know if I am brushing too hard and makes sure that I Brush for 2 minutes, small beep when to change sides. This is awesome
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: 00jess24
Verified Purchase:Yes
[This review was collected as part of a promotion.] I liked using the toothbrush for the three weeks that it worked. Went to charge it and the green light came on but when I took it off the charger, it was dead. Doesn’t charge and doesn’t work.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, September 12, 2022
Hi,
Thanks for reaching out to us regarding your new Sonicare toothbrush. We are really sorry to hear that it does not appear to be working correctly and hope we can bring it back to life for you! Kindly make sure that the handle has been fully charged for 24 hours with no interruptions, and check that the charger is not placed on a metal surface, or close to other chargers as this can interfere with the charging process. Once fully charged for 24 hours, kindly try switching your Sonicare on again.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for reaching out to us regarding your new Sonicare toothbrush. We are really sorry to hear that it does not appear to be working correctly and hope we can bring it back to life for you! Kindly make sure that the handle has been fully charged for 24 hours with no interruptions, and check that the charger is not placed on a metal surface, or close to other chargers as this can interfere with the charging process. Once fully charged for 24 hours, kindly try switching your Sonicare on again.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Rio Vista Sonic user
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the best toothbrush not only the cleaning but gum care.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
I love that it works faster in cleaning my teeth.
on August 30, 2022
Posted by: Bearsy
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love that it runs for 2 weeks on a charge. Also like the pink color.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: KimoB
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I needed to replace my old Sonicare toothbrush, saw this one was highly rated, and am very happy with the slim handle on my #4100!
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Cats 213
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the 3rd. Sonic toothbrush I have purchased since the early 1990's. I love them.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: SPTACP
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought it due to pressing way too hard with a manual toothbrush, didn’t think it would clean as deep as it does and the timer is a great reminder!
I would recommend this to a friend!
Written by a customer while visiting philips.com