Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Miles G.
Gender:Male
Verified Purchase:Yes
It has taken me a while to get used to my new toothbrush, but I am liking it so far. The 30 sec zone time feature is excellent. The pressure detector is a good feature and overall it is a nice streamlined design which helps with keeping the brush itself clean. I guess the true test will be once I visit my hygienist next time!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
owned one previously and loved so bought it again
on September 6, 2022
Posted by: Cavity killer
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it all very easy to use and keeps a solid charge
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Nicky1234
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Our old Phillips lasted 12 years and am hopeful for the same out of this one. The high speed option is truly invigorating and my teeth have never felt cleaner. Wonderful product!!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: RIKER8
Verified Purchase:Yes
[This review was collected as part of a promotion.] My 4100 series seems inferior to other models I've had - not as strong, and it seems to have trouble turning off.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, September 12, 2022
Hi,
Thanks for reaching out to us regarding your new Sonicare toothbrush. We are sorry to hear that you have not been as satisfied with this model and hope we can improve your next brushing session! May we suggest to fully charge the handle for 24 hours with no interruptions, and make sure the charger is not placed on a metallic surface or close to other chargers, as this can interfere with the charging process. Next, check that the power button and surrounding area has been cleaned thoroughly. As toothpaste residue can build up here and cause the button to not function correctly. We hope these suggestions help!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Thanks for reaching out to us regarding your new Sonicare toothbrush. We are sorry to hear that you have not been as satisfied with this model and hope we can improve your next brushing session! May we suggest to fully charge the handle for 24 hours with no interruptions, and make sure the charger is not placed on a metallic surface or close to other chargers, as this can interfere with the charging process. Next, check that the power button and surrounding area has been cleaned thoroughly. As toothpaste residue can build up here and cause the button to not function correctly. We hope these suggestions help!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Customer Rating
5
This is a great toothbrush and I'm glad I purchas!
on September 5, 2022
Posted by: Shorty#1
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like how lite the product is and how good it cleans my teeth.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: kevinpeace
Gender:Male
Verified Purchase:Yes
Good electric brush, good price value, and solid quality.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Case1
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My husband has one and loves the many features especially the 2 minute timer.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Sunshine39
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I couldn’t believe the difference of how my teeth felt after the first couple of days! Love the timing features
I would recommend this to a friend!
Written by a customer while visiting philips.com