Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: bobarker
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This brush is very comfortable and I like the features like 2 power setting, and the 30 sec reminder to switch sides as well as the pressure sensor so that you don't push too hard.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: louisst
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] seems like just making noise in the mouth not cleaning teeth, not enough power , I had different model before it was good of course it was expensive.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, September 27, 2022
Hi,
Thanks for your review regarding our Sonicare 4100 Series Toothbrush. We are sorry to hear that your new toothbrush is not as powerful as expected, and we hope we can improve your next brushing session! Kindly make sure that the handle has been fully charged for 24 hours with no interruptions. Check that the charger is not placed on a metal surface, or close to other chargers as this can interfere with the charging process. If the issue persists, check if the EasyStart feature is still active. The EasyStart feature gently increases the power over the first 14 brushings to help you get used to the brushing with the Philips Sonicare. You can follow these steps to deactivate the feature:
1: Put the handle on the plugged-in charger.
2: Press and hold the power on/off button while the handle remains on the charger.
3: Keep the power on/off button pressed until you hear a single short beep (after 3 seconds).
4: Release the power on/off button-
- Triple tone of low-med-high means the EasyStart feature has been activated. The battery level indicator light will also blink
green 2 times to confirm activation.
- Triple tone of high-med-low means the EasyStart feature has been deactivated. The battery level indicator light will blink amber 1 time to confirm deactivation.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Thanks for your review regarding our Sonicare 4100 Series Toothbrush. We are sorry to hear that your new toothbrush is not as powerful as expected, and we hope we can improve your next brushing session! Kindly make sure that the handle has been fully charged for 24 hours with no interruptions. Check that the charger is not placed on a metal surface, or close to other chargers as this can interfere with the charging process. If the issue persists, check if the EasyStart feature is still active. The EasyStart feature gently increases the power over the first 14 brushings to help you get used to the brushing with the Philips Sonicare. You can follow these steps to deactivate the feature:
1: Put the handle on the plugged-in charger.
2: Press and hold the power on/off button while the handle remains on the charger.
3: Keep the power on/off button pressed until you hear a single short beep (after 3 seconds).
4: Release the power on/off button-
- Triple tone of low-med-high means the EasyStart feature has been activated. The battery level indicator light will also blink
green 2 times to confirm activation.
- Triple tone of high-med-low means the EasyStart feature has been deactivated. The battery level indicator light will blink amber 1 time to confirm deactivation.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Posted by: Gfasulo65
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this to accompany my at home model this version does the trick is compact and easy to pack. My suggestion would be to provide a case for the brush and head. It’s roughly the same brushing experience without all of the options of my platinum at home model.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Wezz2
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Only issue I have is the loud electrical hum the brush puts out when charging. Otherwise, it's the best brush I've ever used.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Marewitch131313
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this toothbrush. I have been using Sonicare for years. The dentist notices the difference.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: GemJem
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This works like it should. It is light weight and easy to clean.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Klwwld
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to use, better clean than using regular toothbrush
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Whiter, cleaner teeth at an affordable price
on September 25, 2022
Posted by: Mountaineers
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought two of these for my spouse and I. We both love it, and we’re mad we didn’t look into them sooner. We’ve been using Oral B spinbrush for many years and didn’t consider looking for anything else until hearing about some 4s on my perio chart last visit to the dentist. This toothbrush gets good gum health ratings, and there’s even a special gum health brush head series that Philips makes. Our teeth feel cleaner, and they are noticeably whiter. Hoping for more improved numbers at the next dentist visit. The only reason this is a 4 star and not a 5 is because my spouse’s needed to be replaced due to an issue where it would stop in the middle of the cycle, and the battery only lasted a few days. The return/exchange process was easy, but their new one has a limited battery when compared to mine where it notified it needed charged after only a week of use. Mine is functioning as described in the manual. Even if my partner’s needs charged weekly, we still love them. Definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting philips.com