Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Customer Rating
5
This product is well worth the money you spend!
on November 30, 2025
Posted by: Pleased customer
Verified Purchase:Yes
[This review was collected as part of a promotion.] Each time I brush, my teeth feel like I've just left the dentist after a cleaning. I love how easy it is to use and how it signals when it's time to change quadrants. I highly recommend this product!
Written by a customer while visiting philips.com
Posted by: ST29
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent product. Especially great with braces. Very thorough cleaning.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Box gives wrong information about what is inside
on November 27, 2025
Posted by: Phoneguy5655
I bought a 4100 and the box says it comes with a charger when actually it doesn't it comes with a charging cable. Confirmed on page 12 of the owners manual. Now I find that i have to buy a waa2001 from you to actually get it to charge. You need to change the packaging to be truthful.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, November 28, 2025
Hello!
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Kos...
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] 👍 makes brushing process an enjoyable event! Feels good, cleans. Recommended by my dentist
Written by a customer while visiting philips.com
Posted by: DDJ52
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am a RDH and have always recommended the Sonicare but this model falls short! It does not have the power of the previous models.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, November 29, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
on November 25, 2025
Posted by: Bob V
My wife and I have both used Sonicare toothbrushes for about 25 years. We bought two of these 4100 models, as we already have used them for years Our opinion is the new ones are worthless and don't deserve one star. The brushing action is minimal and can't be effective for healthy results.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, November 25, 2025
Hello!
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Dentalwin
Verified Purchase:Yes
[This review was collected as part of a promotion.] The sonic care is the first battery operated toothbrush I’ve used. It is a real improvement over manual. It makes me look forward to brushing my teeth.
Written by a customer while visiting philips.com
Posted by: Tm1785
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my 5th Philips toothbrush and i’m not happy with it. It seems weaker than my previous one and sometimes it vibrates too much.
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, November 23, 2025
Hello there.
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com