[This review was collected as part of a promotion.] I bought my first Phillips toothbrush at the recommendation of my dentist. Since then, I have purchased several additional toothbrushs— some as gifts and some as replacements. My only criticism is that the stems holding the brush often fail. This should be addressed.
[This review was collected as part of a promotion.] Purchased this after my Sonicare 6500 finally died after years of use. Should have spent the extra money on the 6500 as it was noticeably more powerful than this model only 3 stars-does the job but don’t love it.
[This review was collected as part of a promotion.] While I'm not as thrilled with this model as I was with the more advanced model I had previously (I received that one as a gift), I think it's a good value for the price. I like having two different speeds and I much prefer the oval brush shape to the Oral-B models with round brush heads.
[This review was collected as part of a promotion.] In purchasing this model the compact design, ease of operation, and two-level action fit the requirements for brushing my teeth.
[This review was collected as part of a promotion.] it is so uncomfortable to use the vibrations on my teeth, really didn't like it and stopped using after two weeks when it knocked a filling out!
No, I would not recommend this to a friend.
Response from philips.comBy Akshay Gupta, Philips Consumer Care, January 5, 2023
Hi, thank you for sharing your feedback with us. We are sorry to hear about your experience with Philips Sonicare Toothbrush. We take this seriously and will take appropriate measures to improve the product experience for our customers. We would like to assist you further with your concern.
Kindly get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.