This product started out strong but has lost power
on January 1, 2023
Posted by: MicYz
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I chose this rating due to the fact that after the first time recharging it, the full power of the brush seems to have decreased.
[This review was collected as part of a promotion.] I actually look forward to brushing now. I use less toothpaste. It stays charged for 2 weeks and the travel case keeps everything together.
[This review was collected as part of a promotion.] Much more thorough than my old toothbrush. The timer is helpful, as well. Have since bought another for a family member.
[This review was collected as part of a promotion.] This product is light and easy to use. It is comfortable in my hand and I enjoy the way it stimulates my gums and brushes my teeth.
[This review was collected as part of a promotion.] why no plug on the charger cord. my previous one did. also having trouble getting it to a more aggressive scrubbing mode. barely moves. not like my previous one. i disabled the easy start mode and everything. i get better results just brushing manually
No, I would not recommend this to a friend.
Response from philips.comBy Akshay Gupta, Philips Consumer Care, January 5, 2023
Hi, thank you for sharing your feedback with us. We are sorry to hear about your experience with Philips Sonicare Toothbrush. We would like to assist you further with your concern.
Kindly get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
[This review was collected as part of a promotion.] I’m not a big fan of having to select the intensity every time I turn it on. Also it seems the high intensity setting is lower than the single setting on the unit it replaced. Otherwise I guess it’s fine