Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: DDee
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My last electric toothbrush that was also Philips was much better! This one seems weaker and inconsistent with the brushing pressure.
Its just okay!
Its just okay!
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Bredorf1
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I wouldn’t recommend it to anyone because it just vibrates the bristles don’t even move.
No, I would not recommend this to a friend.
Response from philips.comBy Parvez Ansari, Philips Consumer Care, February 12, 2023
Hi Bredorf1,
This is not the experience we wanted you to have. The strength of the vibrations can be surprising when you use an electric toothbrush for the first time. It is normal that you will feel more vibration than when using a manual toothbrush. Some models include an EasyStart feature. This feature slowly increases the vibration during the first 14 brushing sessions. It allows you to gradually become accustomed to the vibrations. Have you tried reducing the intensity level. Not all models have the intensity feature. Please refer to the user manual to find out how to change the intensity setting. Your Sonicare toothbrush measures the pressure you apply while brushing to protect your gums and teeth. If you apply too much pressure, the handle will change its vibration. The feedback light at the toothbrush base will flash purple, and the brush head reminder light will blink until you reduce the pressure. We hope this information helps.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
We hope to speak to you soon.
Kind regards,
Philips Consumer Care
This is not the experience we wanted you to have. The strength of the vibrations can be surprising when you use an electric toothbrush for the first time. It is normal that you will feel more vibration than when using a manual toothbrush. Some models include an EasyStart feature. This feature slowly increases the vibration during the first 14 brushing sessions. It allows you to gradually become accustomed to the vibrations. Have you tried reducing the intensity level. Not all models have the intensity feature. Please refer to the user manual to find out how to change the intensity setting. Your Sonicare toothbrush measures the pressure you apply while brushing to protect your gums and teeth. If you apply too much pressure, the handle will change its vibration. The feedback light at the toothbrush base will flash purple, and the brush head reminder light will blink until you reduce the pressure. We hope this information helps.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
We hope to speak to you soon.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Cleaner Teeth
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The only reason I gave it a 4 star is that I was upset that it did not come with the little plastic brush cover that my husband's black toothbrush came with. Not sure why the pink toothbrush does not come with the brush cover?
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Azbugco67
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Exactly what we wanted and expected. Dentists recommend a electric toothbrush.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: denise29
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] i given this a 5 due to the spped and timing that on the brush it will brush for two mins and turn off. the charge last. i charged it on christmas and it still going strong in febuary
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Titch269
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product is great! Has a built in timer and two different speed settings. Definitely cleans your teeth better than a manual or any other electric toothbrush I have used over the years. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This is a very versatile and effective tooth brush
on February 6, 2023
Posted by: Fly man
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This brush is light and easy to use. It has two strength levels and lots of built in features to help insure a good cleaning
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: scrapbook mom
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The brush is rechargeable and has 2 settings. It also has changeable brush heads.
I would recommend this to a friend!
Written by a customer while visiting philips.com