Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Customer Rating
2
Needs frequent charging
on March 1, 2023
Posted by: An_na
I'm a huge fan of electric toothbrushes but would not recommend the 4100 version due to needing to frequently charge, and I've already gone through two because it started needing to be charged so frequently, even though I had only had it for a year. Is there something different about this version that leads to frequent charging?
Response from philips.comBy Simran maxwel , Philips Consumer Care, March 1, 2023
Hi there,
Thank you for sharing your feedback with us. We are sorry to hear about the experience with your Philips Sonicare 4100 Series Sonic electric toothbrush. We would like to inform you that the battery life of your Sonicare toothbrush depends on how often and how long you brush. The battery will last with a full charge if you brush for two minutes twice a day. We hope this was helpful.
If the issue still persists, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We are sorry to hear about the experience with your Philips Sonicare 4100 Series Sonic electric toothbrush. We would like to inform you that the battery life of your Sonicare toothbrush depends on how often and how long you brush. The battery will last with a full charge if you brush for two minutes twice a day. We hope this was helpful.
If the issue still persists, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: mattth
Verified Purchase:Yes
[This review was collected as part of a promotion.] brush only last a month or so before the bristles bend
I would recommend this to a friend!
Response from philips.comBy Simran maxwel , Philips Consumer Care, March 1, 2023
Hi Mattth,
Thank you for sharing your feedback with us. We are sorry to hear about the experience with your Philips Sonicare 3100 Series Sonic electric toothbrush. This is not the experience we want you to have.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We are sorry to hear about the experience with your Philips Sonicare 3100 Series Sonic electric toothbrush. This is not the experience we want you to have.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: fjfjjf
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The timer controls my brushing and the two speeds are great to choice between
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Stay07
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The color is awesome. My teeth feel cleaner especially with the 2 minute timer.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Stay07
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the 2 minute timer and the color. My dentist thanks you.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Notafan01
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It doesn't feel good It is rough in the mouth. I have others and they are much better.
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi Shetty, Philips Consumer Care, March 1, 2023
Hi there,
Thank you for sharing your feedback with us regarding your Philips Sonicare toothbrush. We apologize for any discomfort you may have experienced and understand that this can be frustrating.
We take all customer feedback seriously and want to assure you that Philips is committed to providing high-quality products that meet the needs of their customers. In order to better assist you, please get in touch via Social Media. We're available on Facebook (@Philips) and Twitter (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your feedback with us regarding your Philips Sonicare toothbrush. We apologize for any discomfort you may have experienced and understand that this can be frustrating.
We take all customer feedback seriously and want to assure you that Philips is committed to providing high-quality products that meet the needs of their customers. In order to better assist you, please get in touch via Social Media. We're available on Facebook (@Philips) and Twitter (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: rockin r 13
Verified Purchase:Yes
[This review was collected as part of a promotion.] Philips is lightweight and easy to use. Love it- my teeth get cleaner than brushing in "old" fashioned way. The charge lasts for 19 days. It is easy to use when traveling.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Have sent multiple emails—with zero responses.
on February 24, 2023
Posted by: VA IS correct.
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Hard to believe my opinion matters. You’ve blown me off, apparently, since Day One.
No, I would not recommend this to a friend.
Response from philips.comBy kiran shivshankar, Philips Consumer Care, February 24, 2023
Hi there,
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips Sonicare toothbrush. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips Sonicare toothbrush. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com