Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,027 Reviews)
Rating breakdown 3,027 reviews
5 Stars
2,055
4 Stars
519
3 Stars
198
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,190 out of
2,499)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Ydnic
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the time feature. The toothbrush sems to be working well to remove plaque from my teeth. I am hopeful my next dental appointment will prove it out.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Sleek design, simple to use, shuts off after 2 min
on March 17, 2023
Posted by: tooths
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Was an Xmas gift, seems to do a good job. Will know after next dental cleaning.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Jenny11
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love 2 minutes function and the power is great and felt very clean
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Joy9
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It seems like it’s cleaning my teeth very deeply, and was a lot of energy. I would like to have two more of the same attachments or heads.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: evefor
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light weight, less cumbersome, and more efficient than my previous Sonic Electric Toothbrush with a reasonable price.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
This product is slow and has very little power.
on March 15, 2023
Posted by: Terry45
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This toothbrush had no power at all. Maybe it could work for a travel brush that you only use once in a while. Doesn't live up to Sonicare reputation.
No, I would not recommend this to a friend.
Response from philips.comBy Bhargavi, Philips consumer care, March 18, 2023
Hi there,
Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience with the Philips Sonicare toothbrush. We recommend you turn off your toothbrush, remove the brush head, and grab the metal shaft. If it feels wobbly, please reach out to us through our social media channels so that we can assist you further. If the metal shaft feels solid, please check to see if the easy start function is on. If it's on, switch off the easy start function. Additionally, if you haven't charged your toothbrush in a week, we recommend charging it for 8 hours.
If the issue still persists, please contact us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care.
Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience with the Philips Sonicare toothbrush. We recommend you turn off your toothbrush, remove the brush head, and grab the metal shaft. If it feels wobbly, please reach out to us through our social media channels so that we can assist you further. If the metal shaft feels solid, please check to see if the easy start function is on. If it's on, switch off the easy start function. Additionally, if you haven't charged your toothbrush in a week, we recommend charging it for 8 hours.
If the issue still persists, please contact us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care.
Written by a customer while visiting philips.com
Posted by: Beijo
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been using the Phillips sonicare for over ten years now.
My dentists have noticed how my gums have improved and my recession has improved to less and less.
My dentists have noticed how my gums have improved and my recession has improved to less and less.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Had it for about 3 months now and no complaints!
on March 14, 2023
Posted by: pl@ntl0ver_
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this toothbrush because you can choose different brush heads and adjust the vibration speed to your liking.
I would recommend this to a friend!
Written by a customer while visiting philips.com